Senior Program Manager

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

​​Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.​

​​Come join the Azure Data Customer Advisory Team (CAT) as a Customer Experience Program Manager and be an integral part of our customers’ business transformation using Microsoft’s Data and AI Platform. We are looking for someone motivated to upskill our field, partners and customers in using PostgreSQL. On this team you will work closely with customers, partners, product managers, and sales teams to scale the knowledge for PostgreSQL. Your first area of responsibility will be building content and training through credentials and certifications. As you grow in that role, you will also work with customers to solve problems, educate on best practices, and collect and curate product feedback and ensure new usage of features.

In CAT, we do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Required/Minimum Qualifications

• ​​​​Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• Strong experience with PostgreSQL
• knowledge of technical content for PostgreSQL
• Proven face to face and virtual training skills​​

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

​​Preferred/Additional Qualifications

• Bachelor's Degree Computer Science, Engineering, Data Science, Math, Business, or related field AND extensive experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• Proven ability to learn complex technical topics quickly and to research and troubleshoot independently
• Experience working with sellers and product managers in the database space
• Experience as a Database Administrator, database developer or Database consultant
• Experience with Virtual machines, containers on Windows and Linux platforms.
• Experience with public speaking at technical conferences and events.
• High enthusiasm, integrity, ingenuity, results-orientation, self-motivation, and resourcefulness in a fast-paced environment.
• Comfortable with ambiguity and able to gracefully navigate shifting priorities.
• Thought leadership, exceptional communication skills in influencing customers and senior executives.
• Embrace diversity of thoughts and backgrounds and lead others to do the same.
• Deep technical understanding of PostgreSQL systems and database management
• Good analytical problem-solving skills to address deeply complex problems and issues.
• Solve problems by always leading with deep passion and empathy for customers.
• Someone who can work with cross functional teams and deliver results.​​

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• ​​Evangelize Azure Database for PostgreSQL in the field and community 
  
• Build an insider community of experts in PostgreSQL in the field 
  
• Work with the Microsoft field to help enterprise customers be successful with Azure Database for PostgreSQL 
  
• Collect and curate feedback on features and functionality​ 
• Embody our and