Services Quality Engineer

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

The mission of the NAM Services Quality Engineer starts from the Contract Review phase to the End of Warranty phase for the Services business in the region.  This role coordinates with various functions of the North American Services organization – from Tender preparation to Customer Warranty resolution. This role also includes coordination with Wabtec Operations and Site Quality team members.

How will you make a difference?

Set Services quality targets • Lead the quality assurance activities • Serve as the interface with Customer/ and internal stakeholders for all Quality related matters • Represent the region in Quality network meetings/reviews with Transit/Services stakeholders • Monitor and report the quality KPIs and propose a recovery plan in case of deviation

What do we want to know about you?

• Engineering bachelor’s degree (preferred)
• Minimum of 5 years' experience in a quality manufacturing role guiding or participating in structured problem-solving activities
• Quality tools understanding (QRQC, 8D, PDCA FTA, FMEA, Audit, etc.)
• Knowledge of Project Management fundamentals
• Certified Quality Engineer (preferred)
• Blueprint reading
• Understanding of Gauging concepts and measurement techniques
• Multi-lingual (English/French) would be considered a plus

What will your typical day look like?

• Ability to plan and prioritize quickly – taking initiative in a collaborative environment.  Strong communicator with tenacity to overcome barriers and drive solutions.

• Strategic and creative thinking to analyze multiple input streams, synthesize information into a clear summary of trends, and drive correction / preventative actions to improve compliance and quality of delivered product.

• Ability to respond positively to feedback and implement change in process and procedures as needed.

• Technical product knowledge.

• Ability to work in a fast-paced environment.

• Exhibits Strong quality compliance behavior.

• Coordination with customers on quality issues (containment, resolution, corrective/preventive actions, etc.)

• Strong computer acumen (Microsoft products and other systems as required)

• Has the authority to update, approve, and release product quality documentation.

• All WPT employees have the authority to stop the process they are performing, should the process become unsafe or the outputs nonconforming.

What about the physical demands of the job?

• Employee is required to stand for up to 4 hours per day.

 • Employee is regularly required to lift and/or move up to 25 pounds, and occasionally lift and/or move 50 pounds.

 • Requires daily face-to-face interaction with employees on production line.

• Office and manufacturing environments.

 • May involve exposure to cold and hot temperatures, humidity, dust, vapors, fumes, vibration and other loud noises from the plant. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

 • Travel up to 25% as required.

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Our job titles may span more than one career level. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future.

More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Our job titles may span more than one career level. The salary range for this role is between

The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include an annual bonus, if eligible.

Who are we?