Telstra Retail: Part Time Customer Service & Sales Consultant

11 Hours ago • All levels

Job Summary

Job Description

As a Retail Consultant at Telstra, you will focus on providing exceptional customer service and guiding customers through their telecommunications experience. The role involves identifying customer needs, recommending products and services, and exceeding sales targets in a fast-paced retail environment. You will receive training on the latest technology and gadgets to assist customers effectively. You will be part of a team focused on helping customers connect faster, better, and smarter. You will also get performance related commission.
Must have:
  • Build connections with a variety of customers.
  • Develop customized solutions for customers.
  • Drive to reach sales targets and KPIs.
  • Hungry to learn and grow within the role.
  • Experience in a customer-facing role.
  • Love fast-paced retail environment.
Perks:
  • Team performance-related commission
  • 30% off Telstra services
  • Continuous training from management
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave

Job Details

Employment Type

Permanent

Closing Date

3 July 2025 11:59pm

Job Title

Telstra Retail: Part Time Customer Service & Sales Consultant BALLINA

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Telstra is hiring!

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Ballina store is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.  It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

  • Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers  

What you’ll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Apply now!

After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue.  Please keep an eye out for their email to move things along.

In the meantime, find more about life at Telstra

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Similar Jobs

Peak - HR Manager

Peak

(On-Site)
3 Months ago
ByteDance - Tech Lead (SRE) - Cloud Infrastructure

ByteDance

Singapore (On-Site)
6 Months ago
Tencent - Workday Business Analyst -  HCM

Tencent

Palo Alto, California, United States (On-Site)
7 Months ago
Wrike - Team Lead, People Operations

Wrike

Prague, Prague, Czechia (Hybrid)
2 Weeks ago
Critical mass - Senior Media Planner

Critical mass

Toronto, Ontario, Canada (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Biofire DX - Business Analyst - Identity & Access Management

Biofire DX

Durham, North Carolina, United States (On-Site)
3 Months ago
Epic Games - Concept Outsource Lead

Epic Games

Montreal, Quebec, Canada (On-Site)
1 Month ago
Whatnot - Category Associate (French Speaking)

Whatnot

London, England, United Kingdom (On-Site)
4 Weeks ago
ByteDance - AI Research Scientist Graduate, Large Language Model (Applied Machine Learning) - 2024 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
Tesla - Office Coordinator

Tesla

Saint-Ouen-sur-Seine, Île-de-France, France (On-Site)
3 Months ago
Ruby play - HR Business Partner

Ruby play

(Remote)
4 Weeks ago
Spyke Games - QA Specialist (Disabled)

Spyke Games

İstanbul, Türkiye (On-Site)
6 Months ago
Nintendo - Senior Ambassador - Nintendo San Francisco

Nintendo

San Francisco, California, United States (On-Site)
7 Months ago
Tide - Senior Engineer, Backend

Tide

Hyderabad, Telangana, India (Hybrid)
3 Weeks ago
WildBrain - Senior Licensing Manager

WildBrain

Taipei City, Taiwan (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Ballina, New South Wales, Australia

Canva - Senior Frontend Software Engineer - Cross Platform

Canva

Sydney, New South Wales, Australia (Remote)
2 Months ago
Diligent Corporation - Senior Site Reliability Engineer

Diligent Corporation

Sydney, New South Wales, Australia (On-Site)
7 Months ago
Vimeo - Implementation Manager

Vimeo

Sydney, New South Wales, Australia (On-Site)
4 Weeks ago
Immutable - Commercial Strategy Lead

Immutable

Sydney, New South Wales, Australia (Hybrid)
2 Months ago
Easygo - Account Manager (Japanese speaking)

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
IMC - Information Security Engineer

IMC

Sydney, New South Wales, Australia (On-Site)
4 Weeks ago
Canva - B2B Growth Marketing Specialist, Enterprise

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Canva - Senior Software Engineer - Identity & Access

Canva

Surry Hills, New South Wales, Australia (Remote)
2 Months ago
Canva - Staff Software Engineer - Data Platform

Canva

Melbourne, Victoria, Australia (Remote)
2 Months ago
Canva - Staff Software Engineer - Data Platform

Canva

Perth, Western Australia, Australia (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Canberra, Australian Capital Territory, Australia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Ballina, New South Wales, Australia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Renmark, South Australia, Australia (On-Site)

Australia (On-Site)

Morley, Western Australia, Australia (On-Site)

Esperance, Western Australia, Australia (On-Site)

View All Jobs

Get notified when new jobs are added by Telastra

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug