Third-Party Risk Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function.  TLMP is responsible for governance and oversight of Visa’s third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visa's third-party risk throughout the third party’s lifecycle with Visa.

Essential Functions

What a Third-Party Manager – North America (NA) does at Visa:

This is a fulltime position at Visa for Visa’s Third-Party Lifecycle Management team.  The Manager, Third Party Risk Program, will complete third-party risk assessments for various internal business portfolios (esp. Marketing, HR, Professional Services, Legal Vendors, Call Centers), support change management, validate supplier arrangements to ensure program and regulatory compliance expectations. This role involves partnering with key stakeholders to ensure effective risk management, regulatory compliance, and continuous improvement across the organization. In this role, you are expected to:

Complete Third-Party Risk Assessments:

• Execute end to end third party reviews across a key risk area.
• Collaborate with internal stakeholders to walk them through third-party risk assessment process.
• Periodically report on supplier risk profiles to various internal business stakeholders.
• Establish procedures, and controls to mitigate third party risks.
• Regularly report key risk metrics to senior leadership and stakeholders.

Support Change Management

• Drive organizational change initiatives to improve third party risk management practices.
• Develop and execute change management strategies to ensure successful adoption of new processes and technologies.
• Provide training and support to stakeholders to facilitate change.

Maintain Program Alignment with global Regulatory expectations:

• Stay informed and proactively make recommendations about industry leading practices.  
• Periodically validate specific supplier arrangements to ensure regulatory compliance.
• Work with regional teams globally to validate supplier regulatory compliance.
• Maintain Program Alignment with Regulatory expectations in North America.
• Partner with internal stakeholders to align on updated regulatory guidance and socialize with risk teams.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 5 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5+ years of experience executing third party risk programs, information security programs and/or audit program working with supplier or vendor risk assessments on Marketing and Human Resources
• Demonstrated ability to communicate complex issues in a clear, concise and impactful way – turning research and raw data into hard numbers into compelling stories and useful strategic insights to a variety of stakeholders
• Working understanding of Global third party regulations. A deep understanding of OCC, EBA, DORA and FCA regulations is preferred.
• Working experience with GRC tools and system maintenance and improvement.
• Strong attention to detail and achieving results, with an emphasis on how work is being accomplished
• General understanding of contract terms and conditions
• Professional accreditation in risk management
• Proficiency in Financial Systems (Ariba, Aravo, Oracle, Coupa, IBM)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,900.00 to 153,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.