Training Manager

About Playtech 

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. 
Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?

We are looking for a dynamic and experienced Training Manager to join our team at Playtech. As a key player in our Playtech Academy, you will lead training initiatives, manage a team of trainers, and ensure our operational teams are equipped with the skills and knowledge needed for success. If you are passionate about training and have a knack for leadership, we want to hear from you!

Your influential mission. You will...

• Manage and develop the training request flow.
• Lead the Training team, serving as a role model and subject matter expert.
• Collaborate with Product and Project teams to keep training content up-to-date.
• Work closely with the Onboarding Manager, Academy Success Manager, and Academy Product Manager to ensure seamless onboarding and transparency.
• Provide comprehensive training sessions both online and onsite for Playtech operators and employees.
• Prepare and manage training agendas and materials.
• Collaborate with Playtech Commercial teams to identify training needs and gather feedback.
• Contribute to content creation and support Learning and Development projects.
• Identify upsell opportunities by aligning licensee needs with our product offerings.

Components for success. You...

• Have experience as a trainer.
• Have experience in people management.
• Have extensive experience with Playtech software, products & tools in the B2B or B2C industry.
• Exhibit excellent oral and written communication skills in English; additional languages are a plus.
• Are proactive, involved, and engaging.
• Have a good understanding of MS Office (Excel, PowerPoint, Word).
• Are passionate about training and a great communicator with excellent presentation skills.
• Are self-driven and a team player.
• Are a creative problem-solver with attention to detail.

You'll get extra points for...

• Additional language skills.
• Experience in content creation and Learning and Development projects.
• Strong collaboration skills with cross-functional teams.
• Proven ability to identify and act on upsell opportunities.

Thrive in a culture that values...

• A supportive and collaborative team environment.
• Opportunities for growth and development.
• Comprehensive training and educational resources.
• A commitment to inclusivity and celebrating differences.
• The chance to work with cutting-edge technology and innovative projects.

Playtech Academy Team

Join our Playtech Academy and Training Team, where we provide comprehensive training, educational resources, and supporting documentation to our operators’ employees and internal staff. We work closely with various teams to ensure our customers are empowered with the knowledge and skills needed for efficient day-to-day operations. Be a part of a team that values education as the key to success and thrives on collaboration and continuous improvement.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.