Vendor Rebate Specialist

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 

Position Overview:

As a Vendor Rebate Specialist, you will be responsible for the management of Order Specific Rebates (OSR), billing and collecting all OSR amounts for which we are eligible and provide appropriate accounting of such in the financial records.

What you’ll do as the Vendor Rebate Specialist:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:
 

• Be a knowledge base regarding OSR programs
• Capture eligible sales and report as required by the manufacturers
• Collect billed amounts in a timely fashion
• Respond to manufacturer requests for claim support, reporting requirements and audits, as necessary
• Management oversight and mentoring of team members performing under this role

List critical processes this individual will undertake to achieve targeted results. (Internal use only)

• Be a knowledge base regarding OSR programs
  • Work closely with manufacturers, obtain regular communication regarding program modifications
  • Maintain a close relationship with PPM to be aware of program modifications
  • Provide daily support to Sales teams regarding program requirements and bid-specific questions
• Capture eligible sales and report as required by the manufacturers
  • Monitor automated claiming activity on a weekly basis and review monthly claims reports generated from internal systems for accuracy and completeness; make changes as necessary
  • Submit monthly claims data and additional claims related to automated programs based on manufacturer requirements (email, online submission, etc.)
• Collect billed amounts in a timely fashion
  • Post payments as received in a timely fashion
  • Review remaining unpaid items for validity
  • Rework unpaid amounts based on manufacturer requirements
  • Adjust remaining aging amounts that are deemed uncollectible (calculation discrepancy,
  • Oversight and review of OSR aging by partner and aging bucket

• Respond to manufacturer requests as necessary
  • Oversee coordination and communication around OSR audits managing relationships with external vendor partners to ensure that all audit-related communications are handled efficiently and effectively.
  • Prepare documentation based on manufacturer required terms and submit by required deadlines
  • Document risk and communicate internally for review quarterly under our allowance provision methodology

• Management oversight and mentoring of team members performing under this role
  • Monitor team performance, ensure adherence to company policies and procedures, and maintain standards of work. This could cover both direct reports and the operational aspects related to the Order Specific Rebates (OSR) management process. Review Processes:
  • Supervisory control over reviewing various reports and claims for accuracy and completeness, making necessary adjustments, and overseeing the submission of claims and documentation as required by manufacturers to ensure compliance and efficiency.
  • Maintain key performance metrics regarding OSR claims timeliness, response rates to denials, and the application of OSR payments. Keep metrics within guardrails set for the team.

• Provide a resource for ad hoc reporting and analysis
  • Assist with necessary special projects as directed.

List key metrics that will measure and define success for this role. (Internal use only)

• All OSR claims are made within 60 days of sale date
• All OSR denials are responded to within 30 days of receipt
• All OSR payments are applied within 10 days of receipt
• OSR aging – less than 25% over 60 days past due
• Oversight of all OEM/partner audits to maximize our claim collections

What you will bring to the team:

Education

Bachelors/Masters in Finance/Accounting or another relevant Degree

Required Experience

• 2+ years required of experience in Accounting, Billing, or Collections
• Strong attention to detail
• Ability to meet strict deadlines
• Excellent verbal and written skills
• Technology Focus & Requirements
• Strong working knowledge of Excel

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Job timings: 5:00 PM to 8:00 AM (Pk time)

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