Warehouse Associate I

Job Description

• Enters, reviews and processes service and sales orders
• Interfaces with Purchasing, Production and Product Repair groups to obtain parts availability information
• Provides information regarding parts availability, order status and tracking to internal and external customers
• Creates labels, bills of lading and other shipping documentation
• Works with customers to issue return authorizations
• Picks and packs parts for customer orders
• Restocks shelves, moves inventory within warehouse and processes transactions using handheld scanner

• On time, dependable, positive with a strong work ethic
• Minimum 2-years technical customer service, order processing, parts counter or related work experience
• Excellent customer service and communication skills; interacts effectively and works productively with a wide range of people
• Computer proficiency, accurate data entry and good math skills
• Experience counting, receiving, stocking and shipping parts and supplies
• High school diploma or GED required

• While performing the duties of this job, the employee is regularly required to stand and walk; use hands and fingers; reach with hands and arms; and stoop, kneel, squat, crouch, or crawl. The employee is occasionally required to sit, climb or balance, talk and hear. The employee must regularly lift and/or move up to 50 pounds and occasionally push and/or pull up to 250 pounds with or without assistance. Work is primarily conducted indoors, in a non-climate-controlled environment.