Warehouse Supervisor

6 Months ago • All levels • Operations

Job Summary

Job Description

The Warehouse Supervisor at Deliveroo Hop oversees order picking to meet time targets, communicates with riders for prompt deliveries, manages the dispatch area and packing, ensures accurate scanning and claim logging, manages stock counts, maintains warehouse cleanliness and safety, and partners with other managers for smooth site operations. Responsibilities include unloading deliveries, ensuring accurate product locations and date rotation, completing H&S checks, and training team members. The role requires a hands-on mentality, attention to detail, experience hitting goals (pick times), and a commitment to a positive work environment.
Must have:
  • Oversee order picking to meet targets
  • Manage dispatch and packing
  • Ensure accurate scanning and claims
  • Maintain warehouse cleanliness and safety
  • Train team members
  • Hitting goal targets (pick times)
Good to have:
  • FMCG/Retail/Warehouse experience
Perks:
  • Guaranteed 37.5 hours/week
  • Weekly payroll
  • Growth opportunities & on-site training
  • Deliveroo Plus subscription
  • Discounted gym subscription
  • Wellbeing and pension contributions

Job Details

Warehouse Supervisor

Location : Hoxton E2

Hours: 37.5 hours per week

Pay: £14.35 per hour

 

Deliveroo

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Deliveroo Hop

Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed.

The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries.

 

What you'll be doing

  • Oversee that all orders are picked to meet time targets
  • Communicate with our riders to ensure our customers receive our deliveries promptly
  • Run the dispatch area and and support with packing delivery orders to send to our customers
  • Ensure all deliveries are scanned and appropriate claims are logged
  • Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation
  • Ensure stock counts are accurate and all areas counted
  • Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly
  • Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently
  • Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift

 

Requirements

  • Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus)
  • Hands-on mentality and detailed oriented
  • Experience hitting goal targets (e.g. pick times)
  • A track record of attendance and punctuality
  • Demonstrated leadership and experience training other team members
  • Contribute to a positive working environment
  • Right to work in the UK

 

 

What you'll receive

  • Guaranteed 37.5 hours minimum per week
  • Weekly payroll
  • Permanent position
  • Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager!
  • Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders.
  • Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions

 

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

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