Retail Channel Specialist

3 Weeks ago • All levels • Operations

About the job

Job Description

The Retail Channel Specialist at Logitech is responsible for managing store operations, driving sales, and ensuring a superior customer experience. Key responsibilities include enhancing product presence in retail stores, developing demand-generation strategies, monitoring inventory, overseeing daily store operations, maximizing revenue, analyzing sales data, leading in-store promotions, managing the retail budget, and ensuring brand consistency. The role also involves analyzing campaign data, preparing performance reports, conducting competitive analysis, and implementing strategies to meet company targets in Vietnam.
Must have:
  • Store operations management
  • Demand generation strategies
  • Inventory management
  • Sales data analysis
  • Revenue maximization
  • Customer experience
  • Budget management
  • Reporting & analysis
  • Competitive analysis

Description

The key responsibilities include:

Store Operations Management

  • Strengthen Logitech’s brand presence and mindshare among both Retail Partners and Consumers by enhancing product content in retail stores.

  • Assist in creating demand-generation strategies and programs, such as product displays, content pieces, and media activations, to drive consumers to our retail locations.

  • Monitor inventory levels and product assortment to prevent stockouts or overstock situations.

  • Oversee store opening, closing, and day-to-day operations to ensure consistency and efficiency.

Sales & Business Development

  • Develop and execute strategies to maximize revenue across retail locations.

  • Analyze sales data, identify trends, and implement action plans to improve underperforming stores or product categories.

  • Lead in-store promotions and merchandising strategies to increase foot traffic and conversions.

  • Develop and manage the retail budget, ensuring cost-effectiveness and operational efficiency.

Customer Experience & Brand Consistency

  • Ensure each store delivers a superior customer experience aligned with brand standards.

  • Manage customer feedback and resolve escalated issues to improve satisfaction.

  • Implement store layouts, visual merchandising, and in-store marketing that reflect the brand’s identity.

Reporting & Analysis.

  • Assist in analyzing data from key campaigns to identify best practices and share them for broader implementation.

  • Initiate timely actions to achieve company business targets and maximize business opportunities in Vietnam.

  • Prepare monthly and quarterly reports on store performance, sales trends, and key performance indicators (KPIs).

  • Conduct competitive analysis to stay informed of industry trends and recommend strategy adjustments as needed.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.  

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! 

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.


All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
 

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About The Company

Welcome to the New Logic of Work. 

No matter what that means to you.


Logitech helps all people pursue their passions and is committed to doing so in a way that is good for people and the planet. We design hardware and software solutions that help businesses thrive and bring people together when working, creating, gaming, and streaming. Brands of Logitech include Logitech, Logitech G, ASTRO Gaming, Streamlabs, Blue Microphones, and Ultimate Ears. 


Learn all about the products designed to empower you to create, play and do the best work of your life. As well as the people who make them. Join the LogiTeam: https://jobs.jobvite.com/logitech/

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