Account Manager

Role Purpose: 

Account Managers ensure customers maximize the value of using Jumio’s ID Verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. There is also a commercial emphasis on achieving revenue growth within existing accounts by finding new areas and use cases for our range of market-leading products.   

Role Value: 

Account Managers are responsible for over 75% of Jumio’s revenue and 100% of our customers. Balancing customer satisfaction and commercial objectives mean this is a crucial position that directly impacts our customers, revenue, and EBITDA growth. 

Example Responsibilities:

• Leading the overall long-term strategy and relationships across the assigned account portfolio.
• Achieving financial targets and growth across a range of accounts of different size and industry. 
• Work with their manager to define account strategies and identify opportunities to drive business expansion
• Interact with clients to ensure customer satisfaction by taking a consultative approach
• Develop and execute against account plan, meet and exceed targets
• Articulate compelling value propositions about Jumio’s services
• Work cross functionally with Solution Engineering, Marketing and Finance to maximize account growth
• Draft and present business reports
• Provide insight and feedback to Product and Marketing teams that help to continually enhance our products, features and the value we deliver to customers. 

Experience and Qualifications: 

• Positive attitude, team oriented and self-starter who can work alone and in a collaborative manner to achieve account plan and contribute to the goals of the organization
• Proven account management experience within a commercial account management role (outbound) 
• Proven track record of meeting and exceeding revenue and growth targets
• Experience with Salesforce
• Excellent communication skills, both written and verbal
• Professional, ambitious, determined and results oriented mind set
• Experience in FSI and gaming markets for Security and Compliance is preferred

Jumio Values:

IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

Equal Opportunities:

Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

About Jumio:

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. 

Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.

Applicant Data Privacy

We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.