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Account Strategist, Engage, Google Customer Solutions (English, German)

Account Strategist, Engage, Google Customer Solutions (English, German)

1 Month ago • All levels • Business Development • Undisclosed

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

storytelling

account-management

Job Description

As an Account Strategist at Google Customer Solutions (Engage), you'll consult with advertising companies, identifying optimal advertising solutions using Google's products. You'll build client relationships through phone consultations and pitches, advising on Google Ads ROI. Responsibilities include owning a portfolio of small businesses, understanding their growth drivers, managing risks, and developing quarterly plans. You'll drive customer growth, deliver exceptional sales experiences, and achieve client business and marketing objectives. Fluency in English and German is crucial for client relationship management in the designated region. This role requires strong communication, problem-solving, and sales skills to meet business and productivity goals. You will also provide solution promoting, partnership management, and analysis to deliver business results.

Must have:

Bachelor's degree or equivalent experience
Sales, account management, marketing, or consulting experience
Fluent in English and German
Achieve quarterly business and product growth goals
Own a portfolio of small businesses

Good to have:

Experience assessing and achieving client success
Understanding of Google Ads and online advertising
Google Digital Workshop certification
Ability to build compelling narratives
Experience in advertising or media sales

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience in sales, account management, marketing or consulting.
Ability to communicate in German and English fluently to support client relationship management in this region.

Preferred qualifications:

Experience assessing and achieving client success via business techniques, including effective questioning, managing objection and engaged promoting.
Understanding of Google Ads and online advertising, with Google Digital Workshop certification or related experience.
Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
Ability to own a portfolio in an advertising or media sales context in German, and achieve quotas to drive growth.
Ability to influence stakeholders internally and externally to deliver impact.
Ability to multi-task and manage multiple projects, with excellent attention to detail.

About the job

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.

As an Engage Account Strategists, you will establish relationships by conducting phone consultations and business pitches with a large portfolio of clients. You will use the business, problem-solving and objection managing skills to operate in a fast-moving environment, reaching for business and productivity goals. You will provide solution promoting, partnership management and analysis to deliver business results. You will uncover the business needs of Google's key clients while driving business agreements through our advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Deliver against quarterly business and product growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and pitches with clients to advise them on how to get the return on their Google Ads investment.
Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
Drive customer growth by delivering customer sales experience and achieving customer business and marketing objectives.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.