Alternation - Customer Relations Officer - ETI

3 Weeks ago • All levels

Job Summary

Job Description

The role involves collaborating with a tutor and working alongside customer relationship managers to manage daily client interactions within the ETI segment. Responsibilities include coordinating with technical teams for annual meetings, preparing commercial proposals for prospects, accompanying customer relationship managers on client visits, and supporting the international network for client reporting needs. The candidate will report activities in commercial meetings. The role requires strong interpersonal skills, autonomy, initiative, and a basic understanding of the insurance or risk management industry. Proficiency in MS Office suite and professional-level English are essential.
Must have:
  • Master's degree in business development/commercial.
  • Strong interpersonal and communication skills.
  • Professional-level English proficiency (written and spoken).
  • Proficiency in MS Office (Word, Excel, PowerPoint).

Job Details

Company:

Description:

En collaboration avec votre tuteur, vos missions seront les suivantes :

  • Vous travaillerez aux côtés de chargés de clientèle pour assurer et gérer la relation au quotidien des clients du segment ETI (Chiffre d’affaires entre 500 M€ et 3 Mds €), coordonnerez l’interaction avec les équipes techniques pour les grands rendez-vous annuels (préparation des renouvellements, préparation des réunions bilans perspectives, rapports annuels d’assurance …)
  • Vous participerez à l’élaboration de propositions commerciales pour les prospects dans le cadre de consultations par appel d’offres, ou pour les clients après identification et quantification des besoins,
  • Vous accompagnerez le chargé de clientèle lors de visites chez des clients et suivrez l’évolution des opportunités commerciales de ces derniers,
  • Vous serez en contact avec notre réseau international en support des équipes de coordination internationale, pour répondre aux besoins de reporting client sur des demandes ponctuelles
  • Vous reporterez en réunion commerciale vos activités.

Prérequis :

  • Vous entrez en Master en septembre 2025 en école de commerce ou université avec une spécialisation business développement/ commercial  
  • Vous disposez d'un bon relationnel, êtes autonome et savez faire preuve d’initiative, vous avez idéalement une culture du monde de l’assurance et/ou plus globalement du risk management.
  • Votre anglais est professionnel à l’écrit comme à l’oral
  • Vous avez le sens de l’écoute, de l’adaptation et êtes persévérant
  • Vous avez une forte appétence pour le développement commercial
  • Vous maîtrisez la suite MS Office (Word, Excel, Power Point)

Processus de recrutement :

  • Présélection de votre candidature
  • Entretien individuel avec la Talent Acquisition Recruiter – Early Career
  • Test d’aptitudes analytiques
  • Entretien avec votre futur manager

Rejoignez nos équipes !

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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