The AR Billing Specialist at Keywords Studios will be responsible for preparing and issuing accurate and timely invoices to clients globally, handling complex billing arrangements and diverse currencies.  This role involves reviewing billing data, generating reports, processing payments, maintaining records, and resolving discrepancies with internal teams and clients.  The ideal candidate will have 3-5 years of experience in billing, accounts receivable, or a similar role in a project-driven environment.  Strong organizational skills, attention to detail, and proficiency in Microsoft Excel are essential.  The position requires collaboration with multiple departments, including sales and project management, to ensure smooth project completion and excellent client service. The role is based in Cinisello Balsamo, Italy and offers a hybrid working model.

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

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Keywords Studios is a leading global service provider to the video games industry. We are looking for a highly motivated and detail-oriented Billing Specialist to join our dynamic finance team. This role is crucial for ensuring accurate and timely billing to our diverse client base across the globe, contributing directly to our revenue cycle management within the fast-paced and exciting world of video game development.The AR Billing specialist will be included the central multi- lingual shared services accounting team operating from Milan and supporting subsidiaries worldwide. The role requires flexibility and capacity of relationship with different departments, such as Sales in multiple countries.Duties and Responsabilities<ul><li>Prepare and issue accurate and timely invoices to clients, adhering to specific contractual agreements and project milestones. This includes handling complex billing arrangements and diverse currencies.</li><li>Review and verify billing data for completeness and accuracy, proactively resolving any discrepancies or inconsistencies. This often involves coordinating with project managers and producers.</li><li>Generate and distribute billing statements, reports, and other financial documents.</li><li>Process payments,</li><li>Maintain meticulous records of all billing activities, including invoices, payments, adjustments, and client communication.</li><li>Respond promptly and professionally to client inquiries regarding billing issues, providing exceptional customer service and fostering strong client relationships.</li><li>Collaborate effectively with internal departments (e.g., project management, production, sales) to resolve billing discrepancies, address client concerns, and ensure smooth project completion.</li><li>Assist with month-end closing activities related to billing and accounts receivable.</li><li>Identify and implement process improvements to streamline billing procedures, enhance efficiency, and minimize errors.</li><li>Contribute to special projects and initiatives as required.</li></ul>RequirementsTechnical Skills<ul><li>High school diploma or equivalent is the minumum requirement.</li><li>3-5 years of proven experience in billing, accounts receivable, or a similar role, ideally within a fast-paced, project-driven environment.</li><li>Good understanding of billing processes, procedures, and best practices.</li><li>Experience with various accounting software and ERP systems is desirable. Experience with Oracle Netsuite would be a significant advantage.</li><li>Excellent data entry and analytical skills, with a keen eye for detail and a commitment to accuracy.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li></ul>Behavioural SkillsOrganized and results drivenStrong team player and problem solverPassionate and proactiveBenefits<ul><li>Welfare</li><li>Fringe</li><li>Tickets</li><li>Hybrid working model</li><li>Learning and Development</li></ul>

AR Billing Specialist