Director, Payments - UK/Ireland

4 Months ago • 12 Years + • Business Development • Finance

Job Summary

Job Description

Netflix seeks an experienced Payments Director to lead UK/Ireland consumer payments. This senior role requires architecting and driving the payment strategy, shaping commerce infrastructure and partnerships. Responsibilities include developing innovative payment solutions, optimizing performance, enhancing member experience, and managing key metrics. The director will build relationships with financial partners, negotiate contracts, lead cross-functional initiatives, and navigate the regulatory landscape (FCA & PSR). This role demands strategic thinking, strong analytical and communication skills, and collaboration across internal and external teams. The successful candidate will drive payment innovation and ensure compliance while maintaining a frictionless user experience.
Must have:
  • 12+ years in payments management at a large company
  • Deep understanding of payment technologies
  • Extensive network of relationships with financial partners
  • Strategic mindset and ability to drive complex initiatives
  • Strong analytical and communication skills
  • Collaboration and relationship building skills

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About This Role

We are seeking an experienced Payments Director to lead our consumer payments for the UK and Ireland markets. As part of the Product organization, this senior leadership role demands an exceptional payments executive who will architect and drive Netflix's payment strategy, shaping our commerce infrastructure and partnership approach in the region at a critical stage of Netflix’s growth.


As a key leader, you will be responsible for reimagining our payments approach, developing innovative solutions that not only optimize our payment performance but also fundamentally enhance our member experience. This is an opportunity to design payment strategies that support Netflix's ambitious growth trajectory, leveraging deep technical expertise and strategic acumen to create frictionless, scalable payment experiences for millions of members across our most dynamic European markets.

Key Responsibilities

  • Develop and execute a comprehensive payments strategy for UK/Ireland, and drive innovation in payments by considering consumer needs, regulatory environments, and technological trends

  • Develop and maintain strategic relationships with financial partners, including payment service providers, card schemes, and key institutions, while negotiating and managing contracts to drive payment performance and foster innovation.

  • Own key payment metrics and market trends and derive actionable insights to improve customer experience and performance

  • Lead complex, cross-functional payment initiatives (both internally and externally) that impact millions of members and deliver significant revenue streams

  • Drive strategic payment innovation by partnering with key internal teams including Finance & Strategy, Payments Product Management and Engineering and Payments Policies to develop and implement cutting-edge payment solutions.

  • Navigate the evolving regulatory landscape, including FCA & PSR initiatives around strong customer authentication, faster payments, open banking (e.g. 3DS, cVRP) and ensure Netflix's compliance while maintaining a frictionless member experience

  • Represent the Payments team across the company and engage in strategic discussions with executives across domains

Ideal Candidate Profile and Skills

  • 12+ years of experience managing payments at a large merchant, issuer, acquirer, payment service provider, or fintech company, with expertise in subscription-based and high-volume digital payments

  • Deep understanding of current and future payment technologies

  • Extensive network of relationships and proven track record of partnering with card processors, card schemes, banks, and fintechs, including product development and contract negotiation

  • Visionary leader with a strategic mindset, able to translate abstract ideas into concrete action plans and drive complex initiatives in a global technology company

  • Strong analytical skills with the ability to synthesize data from multiple sources and make strategic decisions

  • Exceptional communication skills to articulate complex payment concepts to diverse audiences and stakeholders

  • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams and influencing external stakeholders

  • Comfortable operating in a fast-paced, ambiguous environment, embracing failure as a learning opportunity

  • Impeccable judgment and integrity, with the ability to make key decisions quickly and autonomously

  • Willingness to travel as needed

This role offers an exciting opportunity to shape the future of payments for one of the world's leading entertainment companies in a dynamic and diverse region. As Netflix continues its growth expansion, payment complexities are also growing. There are new challenges we’re facing, and there’s plenty of space to make a high impact. If this resonates with you and you see yourself represented with our , come be a part of making Netflix become the most loved entertainment company in the world.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Similar Jobs

Epic Games - Senior Software Programmer, Developer Relations

Epic Games

Montreal, Quebec, Canada (On-Site)
1 Week ago
Every matrix - Senior Database Administrator

Every matrix

Lviv, Lviv Oblast, Ukraine (Hybrid)
4 Weeks ago
The Walt Disney Company - Senior Data Scientist - NLP/LLM

The Walt Disney Company

Glendale, California, United States (On-Site)
1 Week ago
Hero Gaming - Business Intelligence Developer

Hero Gaming

Marbella, Andalusia, Spain (On-Site)
4 Weeks ago
Glean - Business Development Representative

Glean

United States (On-Site)
5 Months ago
Barracuda Networks  Inc  - Lead Development Representative

Barracuda Networks Inc

California, United States (Hybrid)
1 Month ago
eBay - Commercial Underwriting Teammate

eBay

Shanghai, Shanghai, China (On-Site)
6 Months ago
Aristocrat Gaming - Manager, Enterprise Risk

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
6 Days ago
Google - Account Manager

Google

Maharashtra, India (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ubisoft - Team Lead - Animation

Ubisoft

Montreal, Quebec, Canada (Hybrid)
2 Weeks ago
Activision - Tier 3 Service Operations Specialist

Activision

El Segundo, California, United States (On-Site)
1 Month ago
GT - Senior Frontend Engineer

GT

(Remote)
2 Weeks ago
Google - Staff Information Security Engineer, Product Security Engineering, Cloud CISO

Google

Málaga, Andalusia, Spain (On-Site)
1 Week ago
PwC - Transfer Pricing Professionals

PwC

Athens, Greece (Hybrid)
6 Months ago
CharacterAI - Operations Lead, Trust and Safety Operations

CharacterAI

Menlo Park, California, United States (On-Site)
4 Weeks ago
Epic Games - Gameplay Systems Programmer, Fortnite

Epic Games

United States (On-Site)
2 Months ago
Evolution - Italian & English Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
11 Months ago
SuperPlay - Monetization Manager

SuperPlay

Tel Aviv District, Israel (On-Site)
2 Weeks ago
ByteDance - Research scientist, Foundation Model(LLM)

ByteDance

San Jose, California, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Magnopus - Lead Programmer

Magnopus

St Albans, England, United Kingdom (Remote)
4 Weeks ago
Framestore - Visual Development Artist - Launchpad Internship 2025

Framestore

England, United Kingdom (On-Site)
1 Month ago
undefined - Tech Art Lead

London, England, United Kingdom (On-Site)
1 Month ago
Hawk Eye Innovations - Quality Control Manager

Hawk Eye Innovations

Basingstoke, England, United Kingdom (Hybrid)
4 Weeks ago
Hawk Eye Innovations - Programme Manager

Hawk Eye Innovations

London, England, United Kingdom (On-Site)
4 Weeks ago
Rockstar Games - Senior Technical Artist: Animation

Rockstar Games

Leeds, England, United Kingdom (On-Site)
6 Months ago
Keywords Studios - Senior/Lead VFX Artist - 2025 Opportunities (UKI)

Keywords Studios

Brighton And Hove, England, United Kingdom (Remote)
1 Month ago
Rockstar Games - Associate QA Tester: Online Services (Night Shift)

Rockstar Games

Lincoln, England, United Kingdom (On-Site)
4 Weeks ago
Aristocrat Gaming - Senior Director, Data Science

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
5 Months ago
King - Manager, Commercial Finance

King

London, England, United Kingdom (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

The Walt Disney Company - Vacation Club Guide - Timeshare Sales

The Walt Disney Company

Kapolei, Hawaii, United States (On-Site)
1 Month ago
Google - Commerce Specialist, Large Customer Sales (English)

Google

Singapore (On-Site)
1 Week ago
Zazz - SDR_IT Staff Augmentation Only

Zazz

(Remote)
1 Year ago
Tesla - Sales Advisor

Tesla

Ingolstadt, Bavaria, Germany (On-Site)
2 Months ago
Google - Head of Google Cloud

Google

Auckland, Auckland, New Zealand (On-Site)
1 Week ago
Google - CCAI Sales Specialist III, Google Cloud

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Week ago
Google - Sales Manager, Mid-Market Sales, Google Customer Solutions

Google

Dublin, County Dublin, Ireland (On-Site)
1 Week ago
Lionbridge Games - Global Account Director

Lionbridge Games

(Remote)
2 Months ago
Lionbridge Games - Account Manager, Games

Lionbridge Games

(Remote)
1 Month ago
Google - Performance Specialist, Large Customer Sales

Google

Atlanta, Georgia, United States (On-Site)
6 Days ago

Get notifed when new similar jobs are uploaded

About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

London, England, United Kingdom (On-Site)

Berlin, Berlin, Germany (On-Site)

Milan, Lombardy, Italy (On-Site)

Paris, Île-de-France, France (On-Site)

Seoul, South Korea (On-Site)

Los Angeles, California, United States (On-Site)

Los Gatos, California, United States (On-Site)

Pennsylvania, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Netflix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug