Director, Payments - UK/Ireland

6 Months ago • 12 Years +

Job Summary

Job Description

Netflix seeks an experienced Payments Director to lead UK/Ireland consumer payments. This senior role requires architecting and driving the payment strategy, shaping commerce infrastructure and partnerships. Responsibilities include developing innovative payment solutions, optimizing performance, enhancing member experience, and managing key metrics. The director will build relationships with financial partners, negotiate contracts, lead cross-functional initiatives, and navigate the regulatory landscape (FCA & PSR). This role demands strategic thinking, strong analytical and communication skills, and collaboration across internal and external teams. The successful candidate will drive payment innovation and ensure compliance while maintaining a frictionless user experience.
Must have:
  • 12+ years in payments management at a large company
  • Deep understanding of payment technologies
  • Extensive network of relationships with financial partners
  • Strategic mindset and ability to drive complex initiatives
  • Strong analytical and communication skills
  • Collaboration and relationship building skills

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About This Role

We are seeking an experienced Payments Director to lead our consumer payments for the UK and Ireland markets. As part of the Product organization, this senior leadership role demands an exceptional payments executive who will architect and drive Netflix's payment strategy, shaping our commerce infrastructure and partnership approach in the region at a critical stage of Netflix’s growth.


As a key leader, you will be responsible for reimagining our payments approach, developing innovative solutions that not only optimize our payment performance but also fundamentally enhance our member experience. This is an opportunity to design payment strategies that support Netflix's ambitious growth trajectory, leveraging deep technical expertise and strategic acumen to create frictionless, scalable payment experiences for millions of members across our most dynamic European markets.

Key Responsibilities

  • Develop and execute a comprehensive payments strategy for UK/Ireland, and drive innovation in payments by considering consumer needs, regulatory environments, and technological trends

  • Develop and maintain strategic relationships with financial partners, including payment service providers, card schemes, and key institutions, while negotiating and managing contracts to drive payment performance and foster innovation.

  • Own key payment metrics and market trends and derive actionable insights to improve customer experience and performance

  • Lead complex, cross-functional payment initiatives (both internally and externally) that impact millions of members and deliver significant revenue streams

  • Drive strategic payment innovation by partnering with key internal teams including Finance & Strategy, Payments Product Management and Engineering and Payments Policies to develop and implement cutting-edge payment solutions.

  • Navigate the evolving regulatory landscape, including FCA & PSR initiatives around strong customer authentication, faster payments, open banking (e.g. 3DS, cVRP) and ensure Netflix's compliance while maintaining a frictionless member experience

  • Represent the Payments team across the company and engage in strategic discussions with executives across domains

Ideal Candidate Profile and Skills

  • 12+ years of experience managing payments at a large merchant, issuer, acquirer, payment service provider, or fintech company, with expertise in subscription-based and high-volume digital payments

  • Deep understanding of current and future payment technologies

  • Extensive network of relationships and proven track record of partnering with card processors, card schemes, banks, and fintechs, including product development and contract negotiation

  • Visionary leader with a strategic mindset, able to translate abstract ideas into concrete action plans and drive complex initiatives in a global technology company

  • Strong analytical skills with the ability to synthesize data from multiple sources and make strategic decisions

  • Exceptional communication skills to articulate complex payment concepts to diverse audiences and stakeholders

  • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams and influencing external stakeholders

  • Comfortable operating in a fast-paced, ambiguous environment, embracing failure as a learning opportunity

  • Impeccable judgment and integrity, with the ability to make key decisions quickly and autonomously

  • Willingness to travel as needed

This role offers an exciting opportunity to shape the future of payments for one of the world's leading entertainment companies in a dynamic and diverse region. As Netflix continues its growth expansion, payment complexities are also growing. There are new challenges we’re facing, and there’s plenty of space to make a high impact. If this resonates with you and you see yourself represented with our , come be a part of making Netflix become the most loved entertainment company in the world.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Similar Jobs

Epic Games - Product Manager (BR & Reload)

Epic Games

Cary, North Carolina, United States (On-Site)
5 Months ago
HP - Collaboration Solutions Manager

HP

Dubai, Dubai, United Arab Emirates (On-Site)
3 Weeks ago
Luxoft - Android Developer

Luxoft

Gurugram, Haryana, India (On-Site)
6 Months ago
Scale AI - Head of Frontier Data Operations

Scale AI

San Francisco, California, United States (On-Site)
2 Months ago
Qualcomm - Sr. GPU AI Compiler Engineer

Qualcomm

Cork, County Cork, Ireland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Zamp - Account Executive (GTM Engineer)

Zamp

Bengaluru, Karnataka, India (On-Site)
9 Months ago
The Walt Disney Company - Specialist, Programming and Content Curation

The Walt Disney Company

Bangkok, Bangkok, Thailand (On-Site)
2 Months ago
Apple - Silicon Validation Software Engineer

Apple

Waltham, Massachusetts, United States (On-Site)
1 Month ago
Scale AI - Business Operations & Strategy Manager

Scale AI

San Francisco, California, United States (On-Site)
2 Months ago
Nexon - Manager, CRM

Nexon

El Segundo, California, United States (Hybrid)
1 Month ago
Meta - AI Research Scientist, VLLM (Vision Large Language Models) - Generative AI

Meta

Redmond, Washington, United States (On-Site)
2 Months ago
FICO - Customer Success - Partner

FICO

London, England, United Kingdom (On-Site)
11 Months ago
Epic Games - Producer

Epic Games

(On-Site)
2 Months ago
Corsair - Gaming Marketing Specialist, Korea

Corsair

Chhattisgarh, India (On-Site)
2 Months ago
Lightcast - DevOps Engineer (AWS)

Lightcast

Chennai, Tamil Nadu, India (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Rocket Science - Frontend UI Engineer

Rocket Science

Brighton And Hove, England, United Kingdom (Hybrid)
2 Months ago
Tesla - Delivery Support Advisor

Tesla

Manchester, England, United Kingdom (On-Site)
4 Months ago
Scopely - Lead Content Designer

Scopely

London, England, United Kingdom (Remote)
4 Weeks ago
Larian Studios - Soundscape Designer

Larian Studios

Guildford, England, United Kingdom (On-Site)
8 Months ago
ElevenLabs - Website Designer

ElevenLabs

United Kingdom (Remote)
3 Months ago
Lighthouse Games - Tools Engineer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (Hybrid)
2 Months ago
HCL Tech - Senior Technical Architect .net, c#, C++

HCL Tech

London, England, United Kingdom (On-Site)
1 Month ago
ClearPoint Recruitment - B2B Lead Generators

ClearPoint Recruitment

Watford, England, United Kingdom (On-Site)
5 Years ago
Netflix - Senior Research Program Manager, Quantitative Operations EMEA

Netflix

London, England, United Kingdom (On-Site)
5 Months ago
King - Legal Counsel - Employment

King

London, England, United Kingdom (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Seoul, South Korea (On-Site)

Bogota, Colombia (On-Site)

Seoul, South Korea (On-Site)

Los Gatos, California, United States (On-Site)

Los Angeles, California, United States (On-Site)

Sydney, New South Wales, Australia (Hybrid)

View All Jobs

Get notified when new jobs are added by Netflix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug