Associate Business Solutions Specialist

1 Day ago • 2-3 Years

Job Summary

Job Description

As an Associate Business Solutions Specialist at Tekion, you will be responsible for multiple roles involving implementation duties and ongoing account management for Tekion's partners. You will need to possess a deep understanding of the automotive industry and the Tekion platform. Key responsibilities include proactively communicating with implementation teams and dealer partners to mitigate risks, ensuring successful product launches, and keeping detailed and organized notes. You will also be expected to embody the company and team tenets. You will be field incoming chats and calls from dealer partners and find a successful resolution for them. The job description also includes requirements for strong communication, typing skills, and the ability to deal with difficult customers under pressure. Candidates should be ready for rotational shifts.
Must have:
  • 2-3 years of working experience.
  • Exceptional written and verbal communication skills.
  • Effective communication with business and technical team members.
  • Comfortable with work from office and night shifts.
Good to have:
  • Experience implementing SaaS solutions.
Perks:
  • Competitive compensation
  • Generous stock options
  • Medical Insurance coverage
  • Work with some of the brightest minds
  • Exciting opportunities for career growth and development

Job Details

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Multiple roles comprising implementation duties and ongoing account management for our important partners. This requires an in-depth understanding of both the automotive industry and the Tekion platform. Tekion will put new Tekionites through robust training. We’re looking for talented professionals who love challenges, push boundaries and are passionate about successfully implementing a transformational product. 

Drive for Results

  • Proactively communicate with implementation team or dealer partner to help mitigate risk effectively and efficiently. 
  • Continuously check in on internal partners and dealer partners to ensure successful product launch. 
  • Devises solutions based on limited information, works independently, adapts working style to task at hand, builds working relationships.

One Team

  • Communicate with key stakeholders during the implementation life cycle to successfully deploy our DMS. 
  • Keep detailed notes in an organized manner, and effectively pass along notes and action items to the Implementation Manager over that project. 
  • Clear communication between the project lead and the onsite team of that project.

Personal Capability

  • Embody the company and implementation team tenants as a role model. 
  • Must successfully complete the certification/training program and display a strong grasp of product and processes for successful implementation practices. 
  • Must have strong communication skills. 
  • Must have strong written and typing skills. 
  • Strong ability to deal with difficult customers under pressure and provide timely responses. 
  • Should be ready for rotational shift 

Interpersonal Skills

  • Field incoming chats and calls from dealer partners and find a successful resolution for them

Qualifications and Education Requirements

  •  2-3 years working experience. 
  •  Experience implementing SaaS solutions is a plus but not required.
  •  Exceptional written and verbal communication skills, interacting with all levels of stakeholders.
  •  Effective communication with business and the technical team members.
  •  Established ability to clearly explain and train clients on the Tekion platform.
  •  Proven ability to take customer suggestions or insights and translate them into technical deliverables 
  •  Candidate should be comfortable with Work from office and night shifts. 

Perks and Benefits

  • Competitive compensation 
  • Generous stock options 
  • Medical Insurance coverage 
  • Work with some of the brightest minds from Silicon Valley’s most dominant and successful 
  • Exciting opportunities for career growth and development

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. 

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Similar Jobs

Meta - Hardware Systems Engineer, NPI

Meta

Sunnyvale, California, United States (On-Site)
5 Months ago
Google - Software Engineer III, Infrastructure and Operations

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Week ago
hh exchange - Payer Program Manager

hh exchange

(Remote)
3 Weeks ago
YouGov - Research Manager

YouGov

Sydney, New South Wales, Australia (On-Site)
9 Hours ago
Google - Product Specialist, Go-To-Market, Google Play

Google

Bengaluru, Karnataka, India (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Crunchyroll - Staff Engineer, Partner Reliability

Crunchyroll

San Francisco, California, United States (On-Site)
2 Months ago
Google - Technical Program Manager, Android and Business Communication

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
2 Days ago
ByteDance - Product Lead

ByteDance

Singapore (On-Site)
6 Months ago
Netflix - Software Engineer 5 - Streaming Algorithms

Netflix

United States (Remote)
6 Months ago
Google - Technical Program Manager III, Product Quality Assurance, Platforms and Devices

Google

Chicago, Illinois, United States (On-Site)
2 Weeks ago
PwC - IN_Director_ METAL & MINING _Fuel & resources _Advisory_Gurgaon

PwC

Gurugram, Haryana, India (On-Site)
6 Months ago
WebFX - Jr. Content Marketer

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
Shyft Labs - Manager Data Engineer

Shyft Labs

Noida, Uttar Pradesh, India (Hybrid)
1 Month ago
Trend Micro - Sr. Engineer

Trend Micro

Taipei City, Taiwan (On-Site)
7 Months ago
PwC - Consultant expérimenté Data analyst | CDI | F/H

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Extreme Network - SR PROGRAMMER - Oracle Fusion Cloud- VBCS/ BI Reports/ OTBI/FRS & SmartView

Extreme Network

Chennai, Tamil Nadu, India (Hybrid)
6 Months ago
Qualcomm - Windows Application Engineer - Dev

Qualcomm

Hyderabad, Telangana, India (On-Site)
1 Day ago
Google - Digital Transformation Consultant

Google

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
Western Digital - Analyst 5, Sales Operations

Western Digital

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Monks - Full Stack Developer

Monks

Noida, Uttar Pradesh, India (On-Site)
7 Months ago
Cognite - Performance Engineer

Cognite

Bengaluru, Karnataka, India (Hybrid)
3 Weeks ago
Ubisoft - Associate Product Manager / Product Manager

Ubisoft

Pune, Maharashtra, India (On-Site)
1 Week ago
Glean - Product Management - Lead

Glean

Bengaluru, Karnataka, India (On-Site)
8 Hours ago
DNEG - Pipeline ATD

DNEG

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Syniverse - Operations Engineer

Syniverse

Hyderabad, Telangana, India (Hybrid)
7 Hours ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Bengaluru, Karnataka, India (On-Site)

United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Tekion Corp

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug