Associate Consultant-Customer Engagement
Job Summary
Job Description
This role offers an exciting opportunity to leverage healthcare data and advanced analytics to optimize pharmaceutical commercial engagement. The Associate Consultant will drive strategic insights to enhance sales performance, marketing effectiveness, and customer engagement across therapeutic areas. Responsibilities include commercial analytics and strategy, such as customer segmentation, sales force sizing, and territory alignment. Additionally, the role involves sales performance analysis, launch planning, competitive intelligence, and client engagement, presenting findings to commercial leadership. Technical execution includes data extraction, manipulation, workflow automation, and building predictive models. Project management and collaboration with cross-functional teams are also key.
Must have:
- Bachelor’s or Master’s degree in Business Analytics, Marketing Analytics, Operations Research, Statistics, or related quantitative field
- Minimum 2+ years of professional experience in commercial analytics, pharmaceutical sales operations, or consulting
- Experience with commercial datasets (sales, prescription, CRM)
- Advanced proficiency in SAS, R, and/or Python
- Strong SQL skills
- Strong skills for creating statistical models in Excel
- Experience with data visualization tools (Tableau, Power BI) and PowerPoint
- Knowledge of statistical analysis, optimization, and predictive modeling
- Strong problem-solving abilities focused on commercial optimization
- Ability to translate complex analytical concepts into actionable commercial strategies
- Client service orientation with a focus on quality deliverables
- Ability to work independently and manage competing priorities
Good to have:
- Familiarity with CRM systems (Salesforce, Veeva)
- Familiarity with commercial analytics platforms
- Deep understanding of pharmaceutical commercial operations (sales force management, territory design, customer engagement)
- Critical thinking and hypothesis-driven approach to sales performance and market analysis
- Ability to present analytical findings to commercial leadership and field teams
Perks:
- Respect and appreciation for employees
- Supportive, collaborative, and dynamic work environment
- Opportunities for professional and personal growth
- Opportunity to learn from all levels in the organization
- Support for individuals committed to delivering quality results and becoming leaders in sales and marketing analytics
14 skills required
Job Details
For over 30 years, Beghou Consulting has been a trusted adviser to life science firms. We combine our strategic consulting services with proprietary technology to develop custom, data-driven solutions that allow life sciences companies to take their commercial operations to new heights. We are dedicated to client service and offer a full suite of consulting and technology services, all rooted in advanced analytics, to enhance commercial operations and boost sales performance.
Purpose of Job
This role offers an exciting opportunity to leverage healthcare data and advanced analytics to optimize pharmaceutical commercial engagement, driving strategic insights that enhance sales performance, marketing effectiveness, and customer engagement across therapeutic areas
We'll trust you to:
- Commercial Analytics & Strategy
- Conduct customer segmentation and targeting analyses to identify high-value healthcare providers and optimize customer engagement strategies
- Develop and implement sales force sizing models to determine optimal representative headcount across territories and therapeutic areas
- Design and execute territory alignment and optimization projects to maximize market coverage and sales potential
- Perform personnel placement analytics to match sales representative capabilities with territory characteristics and customer needs
- Create call planning optimization models to prioritize customer interactions and maximize sales force effectiveness
- Sales Performance & Launch Planning
- Analyze sales performance data to identify trends, opportunities, and areas for improvement across territories and product lines
- Conduct competitive intelligence analysis to inform positioning and go-to-market strategies
- Support launch planning and post-launch performance tracking for new pharmaceutical products
- Client Engagement
- Collaborate with pharmaceutical clients to understand their commercial challenges and strategic objectives
- Present findings and recommendations to commercial leadership teams through clear, actionable reports and presentations
- Maintain strong client relationships through high-quality deliverables and responsive communication
- Technical Execution
- Extract, clean, and manipulate large commercial and healthcare datasets including sales data, prescription data, and customer interaction records
- Develop automated analytical workflows for territory optimization, call planning, and sales performance tracking
- Create interactive dashboards and visualizations to monitor key commercial metrics and KPIs
- Build predictive models for customer behavior, sales forecasting, and territory performance optimization
- Project Management
- Manage multiple concurrent commercial analytics projects while meeting tight deadlines
- Collaborate effectively with cross-functional teams including sales operations, marketing, and business development professionals
- Contribute to commercial analytics methodology development and best practice documentation
You'll need to have:
- Bachelor’s or Master's degree in Business Analytics, Marketing Analytics, Operations Research, Statistics, or related quantitative field
- Minimum 2+ years of professional experience in commercial analytics, pharmaceutical sales operations, or related consulting environment
- Demonstrated experience working with commercial datasets such as sales data, prescription data, customer interaction data, or CRM systems
- Advanced proficiency in statistical programming languages including SAS, R, and/or Python
- Strong SQL skills for database querying and data manipulation
- Strong skills for creating statistical models in Excel
- Experience with data visualization tools (Tableau, Power BI, or similar) and presentation development (PowerPoint)
- Knowledge of statistical analysis methods, optimization techniques, and predictive modeling
- Familiarity with CRM systems (Salesforce, Veeva) and commercial analytics platforms preferred
- Deep understanding of pharmaceutical commercial operations including sales force management, territory design, and customer engagement
- Strong problem-solving abilities with focus on commercial optimization challenges
- Ability to translate complex analytical concepts into actionable commercial strategies
- Critical thinking and hypothesis-driven approach to sales performance and market analysis
- Ability to present analytical findings to commercial leadership and field teams
- Client service orientation with focus on quality deliverables
- Ability to work independently and manage competing priorities
What you should know:
· We treat our employees with respect and appreciation, not only for what they do but who they are.
· We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth.
· You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project.
· We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients, but also to becoming leaders in sales and marketing analytics.
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