Associate Technical Writer

4 Months ago • 1 Years +

Job Summary

Job Description

As an Associate Technical Writer at Lightcast, you will be responsible for creating and maintaining documentation for Lightcast’s products. You will clearly communicate how Lightcast products work and the problems they solve, working on multiple products simultaneously. You will drive product enablement, increase NPS, and lower time to value by pairing products with well-organized and context-relevant documentation. You will collaborate with product teams and other technical writers to understand key business problems and articulate Lightcast solutions using clear and concise product documentation. You will also monitor and evaluate the effectiveness and impact of your documentation and make improvements as necessary.

Must have:

1 year experience as a technical writer or related role
Ability to understand and communicate technical concepts

Good to have:

Basic knowledge of technical writing tools

2 skills required

2 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

team-player

Job Details

Technical writers are a key link between product, engineering, support, implementation, marketing, and customers. As an associate technical writer you are responsible for the creation and maintenance of all documentation related to Lightcast’s products. You clearly and accurately communicate how Lightcast products work and the problems they solve. You work on multiple products simultaneously.

Major Responsibilities:

Drive product enablement, increase NPS, and lower time to value by pairing products with well organized and context-relevant documentation.
Contribute to the development of Lightcast’s product and API documentation; drive the overall structure and content of Lightcast documentation ensuring accuracy, clarity, and up-to-date information.
Collaborate with product teams and other technical writers to understand the key business problems being solved; articulate Lightcast solutions using clear and concise product documentation.
Monitor and evaluate the effectiveness and impact of your documentation to track its success; make improvements as necessary.

Abilities:

A proven self starter
Ability to understand and communicate technical concepts to diverse audiences
Collaborative team player
Excellent English-language communication skills

Education and Experience:

1 year experience as a technical writer or related role
Basic knowledge of of technical writing tools and content management systems is preferred

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.