As an Associate Technical Writer at Lightcast, you will be responsible for creating and maintaining documentation for Lightcast’s products. You will clearly communicate how Lightcast products work and the problems they solve, working on multiple products simultaneously. You will drive product enablement, increase NPS, and lower time to value by pairing products with well-organized and context-relevant documentation. You will collaborate with product teams and other technical writers to understand key business problems and articulate Lightcast solutions using clear and concise product documentation. You will also monitor and evaluate the effectiveness and impact of your documentation and make improvements as necessary.