Change Manager

As part of the Special Projects team, and reporting to the Director of Transformation & Communication, you will be responsible for shaping and delivering change management strategies that support key initiatives across Ubisoft IT, Data & Security.

This role plays a central part in helping teams navigate transformation by aligning people, processes, and communications to enable adoption and long-term success.

Responsibilities

• Develop change management plans on all initiatives affecting staff and operations to boost awareness, understanding, and adoption of upcoming transformation changes
• Assess change impacts: conduct impact analyses, assess change readiness, identify key stakeholders and needs
• Apply the Prosci ADKAR™ model at every stage—awareness, desire, knowledge, ability and reinforcement—to structure and sequence change activities.
• Design and deliver targeted stakeholder engagement workshops and executive briefings (e.g. guiding leaders through their role in each phase of ADKAR).
• Develop and execute training curricula (e-learning modules, quick reference guides etc.) tied to specific capability gaps uncovered in readiness assessments.
• Manage resistance proactively—create risk registers, run “listening sessions,” design mitigation tactics (coaching plans, Q&A forums, change champions network).
• Participate in the creation of a Community of Practice: recruit, train and mobilize change champions across IT, Data & Security to cascade messages, model behaviors and gather real-time feedback.
• Coach and mentor project managers and team leads on change best practices—embed a sustainable, repeatable change capability across the organization.
• Contribute to the effort of continuous improvement of the Special Projects team

QUALIFICATIONS

• Demonstrated ability to lead change across diverse regions and time zones with cultural sensitivity and fluency in both official languages.
• Proven experience applying change management methodologies, including Prosci®, and PMP; brings structured, hands-on expertise to complex transformations.
• Skilled in using change analytics, survey tools, adoption dashboards, and collaboration platforms like SharePoint and MIRO to drive insights and alignment.
• Strong visual storytelling and communication skills; able to design impactful infographics, videos, and presentations that engage varied audiences.
• Known for building trust and influence across all levels—executives, peers, and frontline teams—through effective stakeholder mapping and facilitation.
• Brings a strategic, action-oriented mindset with a track record of surfacing resistance, solving problems creatively, and staying ahead of change enablement trends.