Client Services Coordinator
Job Summary
Job Description
The Client Services Coordinator at Company 3 is responsible for the organization and coordination of daily functions, including purchasing and tracking food and inventory, managing room rentals, prepping production rooms, ensuring client needs are met (including dietary restrictions and NDA protocol), and performing barista duties. Responsibilities involve weekly inventory planning, vendor management, maintaining expense records, collaborating with cleaning staff, ensuring facility cleanliness, preparing refreshments, and covering reception when needed. The role requires strong client service skills, attention to detail, and the ability to multi-task and resolve issues efficiently. Experience in food service, catering, and hospitality is essential.
Must have:
- Food service/catering experience
- Client service/customer service experience
- Excellent communication skills
- Ability to multitask and problem-solve
- Attention to detail
- Inventory management
Good to have:
- Knowledge of Film and Television industry
- Experience working with high-profile clientele
3 skills required
Job Details
Business Unit: Company 3
Position: Client Services Coordinator
Location: Toronto, ON (Onsite)
*Pay Range: $19.00 - $23.00 CAD hourly
POSITION SUMMARY:
Reporting to the Head of Production, the Client Services Coordinator will be responsible for organizing, managing and coordinating all the daily functions with the role, including but not limited to purchasing and tracking food and inventory, organizing room rentals, prepping production rooms, ensuring client needs are met, and carrying out barista duties as needed.
MAIN DUTIES:
The Client Services Coordinator will plan and coordinate all purchases of food and inventory on a weekly basis including working with various vendors. They will maintain relationships with Producers and staff to ensure all clients’ needs are met including, but not limited to, any dietary restrictions, and ensure protocol of the facility is followed (including, but not limited to, signing of NDAs). They will also be responsible for the following:
WHAT YOU BRING:
The ideal candidate will have prior food service/catering and hospitality experience, with prior working experience serving in a client services or customer service role. They must be service-oriented, with the ability to exhibit professionalism with high-profile clientele, and have the ability to interact with all levels of an organization up through executive level, maintaining professionalism. Additional desired skills include:
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by April 7, 2025. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.
Position: Client Services Coordinator
Location: Toronto, ON (Onsite)
*Pay Range: $19.00 - $23.00 CAD hourly
POSITION SUMMARY:
Reporting to the Head of Production, the Client Services Coordinator will be responsible for organizing, managing and coordinating all the daily functions with the role, including but not limited to purchasing and tracking food and inventory, organizing room rentals, prepping production rooms, ensuring client needs are met, and carrying out barista duties as needed.
MAIN DUTIES:
The Client Services Coordinator will plan and coordinate all purchases of food and inventory on a weekly basis including working with various vendors. They will maintain relationships with Producers and staff to ensure all clients’ needs are met including, but not limited to, any dietary restrictions, and ensure protocol of the facility is followed (including, but not limited to, signing of NDAs). They will also be responsible for the following:
- Track inventory and maintain accurate expense records
- Organizing and Maintaining Room Rentals – ensuring accurate records including client billing
- Work closely with cleaning staff to ensure facility cleanliness is maintained throughout the day
- Responsible for prep of Production rooms within the facility for clients
- Prepare refreshments and carry out barista duties as needed, throughout the day
- Ensure safety standards are maintained when food is being prepared
- Cover reception when needed.
- Various administrative duties and other duties as assigned.
WHAT YOU BRING:
The ideal candidate will have prior food service/catering and hospitality experience, with prior working experience serving in a client services or customer service role. They must be service-oriented, with the ability to exhibit professionalism with high-profile clientele, and have the ability to interact with all levels of an organization up through executive level, maintaining professionalism. Additional desired skills include:
- Excellent attention to detail, verbal and written communication skills
- Ability to multi-task and resolve issues with clients and staff quickly
- Knowledge of the Film and Television industry an asset
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by April 7, 2025. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.
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About The Company
Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.
Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.
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