Client Services Representative (Freshers)
12 Months ago • Upto 1 Years
Job Description
Interactive Brokers seeks MBA/Graduate freshers with a finance background and excellent communication skills to respond to client inquiries, open accounts, and explain products & features of the Trader Workstation.
Good To Have:
- Troubleshooting Skills
- Technology Aptitude
- Global Financial Markets
- Securities Regulations
Must Have:
- Finance Background
- Excellent Communication
- MS Excel Skills
- Quantitative Skills
Perks:
- Competitive Salary
- Performance Bonus
Job Description and Responsibilities:
Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
- Respond to retail and professional clients' inquiries via inbound calls, email and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications:
- Education: University degree (Post Graduation/Bachelors) required
- Excellent verbal and written communication skills in English.
- Good quantitative/analytical skills
- High level of MS Excel skills required
- An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.
Company Benefits & Perks:
- Competitive salary package.
- Performance based annual bonus (cash and stocks).
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company paid snacks.
- Hardship/shift allowance with company provided pickup & drop facility*
- Attractive employee referral bonus.
- Frequent company sponsored team building events and outings.
* Depending upon the shifts.
**The benefits package is subject to change at the management's discretion.
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