Client Services Representative (Freshers)

6 Months ago • Upto 1 Years • Finance

Job Summary

Job Description

Interactive Brokers seeks MBA/Graduate freshers with a finance background and excellent communication skills to respond to client inquiries, open accounts, and explain products & features of the Trader Workstation.
Must have:
  • Finance Background
  • Excellent Communication
  • MS Excel Skills
  • Quantitative Skills
Good to have:
  • Troubleshooting Skills
  • Technology Aptitude
  • Global Financial Markets
  • Securities Regulations
Perks:
  • Competitive Salary
  • Performance Bonus

Job Details

Job Description and Responsibilities:

Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

  • Respond to retail and professional clients' inquiries via inbound calls, email and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Qualifications:

  • Education: University degree (Post Graduation/Bachelors) required
  • Excellent verbal and written communication skills in English.
  • Good quantitative/analytical skills
  • High level of MS Excel skills required
  • An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets. 

Company Benefits & Perks: 

  • Competitive salary package.
  • Performance based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company paid snacks.
  • Hardship/shift allowance with company provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company sponsored team building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.

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