Client Services Representative (Freshers)
Job Summary
Job Description
Interactive Brokers seeks MBA/Graduate freshers with a finance background and excellent communication skills to respond to client inquiries, open accounts, and explain products & features of the Trader Workstation.
Must have:
- Finance Background
- Excellent Communication
- MS Excel Skills
- Quantitative Skills
Good to have:
- Troubleshooting Skills
- Technology Aptitude
- Global Financial Markets
- Securities Regulations
Perks:
- Competitive Salary
- Performance Bonus
2 skills required
Job Details
Job Description and Responsibilities:
Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
- Respond to retail and professional clients' inquiries via inbound calls, email and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications:
- Education: University degree (Post Graduation/Bachelors) required
- Excellent verbal and written communication skills in English.
- Good quantitative/analytical skills
- High level of MS Excel skills required
- An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.
Company Benefits & Perks:
- Competitive salary package.
- Performance based annual bonus (cash and stocks).
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company paid snacks.
- Hardship/shift allowance with company provided pickup & drop facility*
- Attractive employee referral bonus.
- Frequent company sponsored team building events and outings.
* Depending upon the shifts.
**The benefits package is subject to change at the management's discretion.
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About The Company
Interactive Brokers Group, Inc. (NASDAQ: "IBKR") is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisers, and introducing brokers. For over 40 years, Interactive Brokers has been the pioneer of the electronic trading revolution. We rapidly scaled from a small U.S. options market-maker into a sizable global trading firm by leveraging the power of technology and automation. We are committed to delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost.
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