Cloud Technical Solutions Engineer, Data (English, Chinese)

Minimum qualifications:

• Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience.
  
• 4 years of experience coding in a general purpose coding language or in system design, troubleshooting and advocating for customers' needs, and triaging technical issues.
  
• Experience reading or debugging code (i.e., one or more of the following: Java, C, C++, .NET, Python, Shell, Perl, JavaScript).
  
• Experience in advocating for customer needs.
  
• Experience in technical support, professional services, software development, or product operations management.
  
• Ability to communicate in English and Chinese fluently, to engage with Chinese speaking or English speaking customers.
  

Preferred qualifications:

• Experience with computer networking.
  
• Experience with any of the following IaaS solutions: Kubernetes, system virtualization, on-premise or hybrid cloud computing, cloud identity and security system, cloud monitoring and logging, or local and cloud storage.
  
• Experience with any of the following cloud storage solutions: SQL database administration, Google App Engine, open source software communities, cloud networking solutions, or distributed computing technology.
  
• Knowledge of basic web technologies (HTTP, HTML, DNS, etc.).
  
• Knowledge of system/network administrator level of Linux/Unix or operating systems.
  
• Excellent troubleshooting, attention to detail, and written and verbal communication skills.