Coordinator, Content Integrity (Content Review)

• Office- first role, in office 4 days a week.
• Review and QC audio & video content in accordance with DSP asset and metadata guidelines (e.g., Apple, Spotify, YouTube).
• Provide feedback and educate internal teams on handling products that may violate The Orchard and DSP content guidelines.
• Contribute to internal process capture and documentation.
• Communicate issues and roadblocks pertaining to department projects and processes with team members, management, and other departments.
• Partner with other departments (Label Management, Legal) to identify, report on, and resolve issues, providing exceptional support for clients.
• Work closely with the Product and Tech departments to provide feedback and implement new strategies for optimal operational efficiency.
• Stay updated on changes to DSP guidelines and industry best practices, recommending process enhancements to improve content quality and compliance.
• Additional duties and responsibilities as assigned.

• 1+ years experience in an operations role or supply chain environment in the entertainment industry or equivalent education/experience.
• Knowledge of music metadata in a digital distribution or digital streaming/download context.
• Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities.
• Well-organized and attentive to detail.
• Discerning eye and ear for audio and visual content; bonus points for specialized knowledge of independent music or niche genres.
• Basic knowledge of copyright and current popular music landscape.
• Comfortable with high volume tasks.

Bonus Points:

• Fluency in a second language; Spanish or Mandarin/Cantonese preferred.
• Experience working with a record label, distributor, and/or digital service content management systems (e.g., iTunes Connect, YouTube CMS, VEVO Backstage, Spotify Scatman).
• iTunes and Spotify style guide experience.

What We Give You

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess