Sustaining Operations Program Manager

1 Month ago • 5-8 Years • Operations

Job Summary

Job Description

As a Sustaining Operations Program Manager at Google, you will lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, manage project schedules, identify risks, and communicate with cross-functional partners. Responsibilities include leading cross-functional teams to prepare for production ramp and product transitions, driving manufacturing operational readiness, anticipating production risks, managing line bring-ups with OEMs, and ensuring performance goals for Quality, Turn Around Time (TAT), and Throughput are met. You will work with OEM partners, manage material availability and quality issues, lead regular meetings to communicate plans, and adapt plans based on changing customer requirements. Experience in different phases of product development (prototype to mass production to end of life) is essential.
Must have:
  • Bachelor's degree or equivalent experience
  • 5+ years program/project management experience
  • Experience with product development lifecycle
  • Cross-functional team leadership
  • Production ramp & transition preparation
  • Risk anticipation and management
  • OEM partner collaboration
Good to have:
  • MBA or relevant Master's degree
  • 8+ years program/project management (consumer hardware)
  • Consumer technology market experience
  • Experience with ODMs and third-party suppliers
  • Global team collaboration
  • Excellent quantitative reasoning and communication skills

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in program or project management.
  • Experience with different phases of product development from prototype to mass production to end of life.

Preferred qualifications:

  • MBA or Master's degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering, or a relevant field.
  • 8 years of experience in program or project management in the consumer hardware industry.
  • Experience in the consumer technology market and with OEMs, Original Device Manufacturers (ODMs), and third-party suppliers.
  • Experience working with global and cross-functional internal/external teams.
  • Excellent quantitative reasoning, problem-solving, creativity, and strategic skills.
  • Excellent written and verbal communication skills.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

  • Lead cross-functional teams within Google and with external partners to prepare for production ramp and product transitions.
  • Drive manufacturing operational readiness in the factory, leveraging partner resources as well as ongoing efficiency and improvement across factories.
  • Anticipate production and operational risk, communicate/partner with OEMs to manage line bring-ups, qualification, material availability, and quality issues.
  • Lead regular meetings to communicate plans with cross-functional operations and demand planning. Adapt plans based on changing customer requirements.
  • Work with OEM partners to ensure performance goals for Quality, Turn Around Time (TAT), and Throughput (I/O/S) are met or exceeded.

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