Costume Manager

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

Responsibilities

• Manage day to day costume distribution operations to ensure a seamless experience is provided to different parties by focusing on key elements of guest service and cast development

• Support the implementation of new operating strategies for improving service and efficiency. Use costuming systems and technology to make sound decisions and contribute to environmental efforts

• Maintain good working relationships with vendors to ensure costumes are preserved, repaired and cleaned, according to best practices within the industry and are delivered on a timely basis

• Plan, budget, monitor and control costs for costuming operational functions and entertainment show offerings

• Lead, motivate and develop front line cast through ongoing coaching and feedback. Sustain a safe and inclusive working culture

• Provide guidance to cast ensuring adherence to department and company directives particularly towards guest service and performance accountability

• Ensure operational efficiency in the costume distribution process and optimize storage of costumes through effective inventory management

Requirements

• Bachelor’s degree or above in Stage Management, Wardrobe Management, Inventory Management or related disciplines

• At least 5 years of relevant working experience

• Good attention to detail and analytical skill to observe and make changes for improvement on costume distribution quality and efficiency

• Able to effectively supervise a team of front-line cast and provide guidance and coaching when necessary

• Must be self-motivated and able to make rapid and balanced decisions

• Strong leadership and interpersonal skills to communicate well internally and externally, with ability to work independently

• Solid technical mindset and computer proficiency

• Fluent spoken and written skills in both English and Chinese (Cantonese, Mandarin)

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