Customer Delivery Technician (Service Technician)

5 Days ago • All levels

Job Summary

Job Description

The Service Technician will perform services in Cantonment (Pensacola), FL, which includes equipment maintenance, inventory control, testing/monitoring, and documenting service reports. Key responsibilities include installing new equipment, performing preventive maintenance, conducting lab testing (pH, conductivity, etc.), repairing and replacing faulty components, monitoring and adjusting chemical dosages, maintaining accurate service records, interacting with customers, adhering to safety standards, providing training to end-users, managing inventory, continuous learning, and collaborating with the sales team. The position requires strong mechanical, electrical, or electronic skills, proficiency with lab and feed equipment, problem-solving abilities, excellent communication skills, and the ability to work independently and as part of a team. The technician must also have physical stamina and a valid driver's license.
Must have:
  • Set up and install new equipment.
  • Perform routine inspections and preventive maintenance.
  • Perform daily testing and reporting on process variables.
  • Execute repairs or replace faulty components.
  • Monitor and adjust chemical dosages.
  • Maintain accurate records of service activities.
  • Communicate with customers.
  • Adhere to safety standards.
  • Provide training to end-users.
  • Monitor and manage chemical and equipment inventory.
  • High school diploma or equivalent.
Good to have:
  • Strong mechanical, electrical, or electronic skills.
  • Proficiency in using lab and feed equipment.
  • Problem-solving and critical-thinking abilities.
  • Excellent communication and customer service skills.

Job Details

Service Technician

Location: Cantonment (Pensacola), FL 

Language: English

Travel: 5-10%

Seniority Level: Associate



Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Position Summary
Performs services at Cantonment (Pensacola), FL which includes Equipment maintenance, inventory control, testing/monitoring, documenting service reports to customer.

Key Responsibilities

  • Installation: Set up and install new equipment according to specifications and safety guidelines.
  • Preventive Maintenance: Perform routine inspections and preventive maintenance to identify and address potential issues before they lead to equipment failure.
  • Lab Testing: Performing daily testing and reporting on process variables.  Such as pH, Conductivity, retentions, etc.
  • Repair and Replacement: Execute repairs or replace faulty components, parts, or systems to restore equipment to optimal working condition.
  • Monitor and adjust: Monitor and adjust chemical dosages/applications when required.
  • Documentation: Maintain accurate records of service activities, including inspections, repairs, and replacements. Provide detailed reports on the status of equipment.
  • Customer Interaction: Communicate with customers to understand their concerns, explain repair procedures, and provide recommendations for equipment optimization.
  • Adherence to Safety Standards: Responsible for all aspects of safety on the job, including compliance with Buckman Safety, HAZMAT & Product Stewardship policies, and complying with Buckman policy regarding the shipping of analytical samples.
  • Training and Development: Provide training to end-users on the proper use and maintenance of equipment. Documents customer training using personal service reports.
  • Inventory Management: Monitor and manage chemical and equipment inventory.
  • Continuous Learning: Stay informed about advancements in technology, equipment, and industry standards. Attend training sessions to enhance technical skills.
  • Team Collaboration: Works with Buckman sales personnel to discover customer needs and maintain account leadership.
 Qualifications and Skills:
  • High school diploma or equivalent is required.
  • Strong mechanical, electrical, or electronic skills preferred.     
  • Proficiency in using lab and feed equipment.
  • Problem-solving and critical-thinking abilities.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Physical stamina and the ability to lift up to 50 lbs on a regular basis
  • Must have valid driver's license, insurance and reliable transportation



#LI-RJ1

Similar Jobs

ByteDance - Country Director, Financial Services - Global Payment (PH)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
1 Week ago
Universally Speaking - Build and Distribution Technician

Universally Speaking

Bedford, England, United Kingdom (On-Site)
1 Week ago
Google - Strategic Partner Development Manager, Web and Search

Google

Mountain View, California, United States (On-Site)
1 Day ago
SKYDANCE - Lead Software Engineer, RenderMan

SKYDANCE

Santa Monica, California, United States (Hybrid)
3 Weeks ago
N-iX - Engineering Manager with Data Engineering Experience

N-iX

Ukraine (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nordcurrent - Pricing Manager

Nordcurrent

Vilnius, Vilnius County, Lithuania (On-Site)
2 Weeks ago
Google - Vendor Operations Manager, YouTube Global Vendor Operations

Google

San Bruno, California, United States (On-Site)
1 Day ago
InMobiInMobi - Staff Data Scientist I

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Playground Games - Senior VFX Artist

Playground Games

England, United Kingdom (Hybrid)
4 Months ago
Keywords Studios - Senior HR Generalist

Keywords Studios

Austin, Texas, United States (Hybrid)
3 Weeks ago
Google - Field Sales Representative, Telco Sector

Google

Lombardy, Italy (On-Site)
1 Day ago
Gunzilla - Lead AI Designer

Gunzilla

Frankfurt, Hessen, Germany (On-Site)
1 Month ago
Canva - Backend Software Engineer (Java) - Global Payments

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Ubisoft - Senior Rigger

Ubisoft

Montreal, Quebec, Canada (Hybrid)
2 Weeks ago
Virtuos - 3D Environment Trainee

Virtuos

China (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Florida, United States

ByteDance - Procurement Manager - Marketing, AMS

ByteDance

Los Angeles, California, United States (On-Site)
2 Weeks ago
Netflix - Data Engineer 5 - Playback

Netflix

United States (Remote)
1 Week ago
Epic Games - Senior Tester

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
ByteDance - Tech Lead - Global E-Commerce Supply Chain

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
ByteDance - Tech Lead Manager, Enterprise Solution

ByteDance

San Jose, California, United States (On-Site)
2 Weeks ago
Onward Search - Sr. Software Engineer, Android

Onward Search

New York, New York, United States (Remote)
2 Weeks ago
The Walt Disney Company - Data Governance Engineer

The Walt Disney Company

Santa Monica, California, United States (On-Site)
2 Weeks ago
Google - Product Manager, Pixel Phones and Accessories

Google

Mountain View, California, United States (On-Site)
1 Week ago
Google - Social Media Executive Communications Manager

Google

Mountain View, California, United States (On-Site)
1 Day ago
Google - Software Engineer III, Full Stack, Search

Google

Cambridge, Massachusetts, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Memphis, Tennessee, United States (On-Site)

Niagara Falls, New York, United States (On-Site)

Oxford, Alabama, United States (On-Site)

Brewton, Alabama, United States (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Brunswick, Georgia, United States (On-Site)

Bangkok, Thailand (On-Site)

Tennessee, United States (Remote)

Memphis, Tennessee, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Buckman

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug