Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Domino's Pizza Team DAKS is seeking enthusiastic and dedicated individuals to join their team as Customer Service Representatives. The role involves being the primary point of contact for customers, ensuring accurate order taking and efficient handling of concerns. Responsibilities include assisting with food preparation, maintaining store cleanliness, and providing friendly service to enhance the customer experience. Key duties involve greeting customers, processing orders and payments, making product recommendations, resolving complaints, preparing food, maintaining hygiene standards, working collaboratively with the team, and assisting with inventory.
Must have:
  • Strong communication skills
  • Customer service skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Ability to stand for extended periods
  • Team-oriented with a positive attitude
  • Must be at least 16 years old
Good to have:
  • Assist in food preparation
  • Maintain store cleanliness
  • Handle payment transactions
  • Provide product recommendations
  • Resolve customer complaints
  • Ensure compliance with health and safety standards
  • Assist with stocking and inventory management

Job Details

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job Description

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation, including making pizzas and other menu items when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.

Qualifications

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented with a positive attitude.
  • Must be at least 16 years old

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