Data Analytics Customer Engineer, Google Cloud (Japanese)

1 Month ago • 6-8 Years • Data Analyst

Job Summary

Job Description

The Data Analytics Customer Engineer role at Google Cloud focuses on managing technical relationships with digital native customers regarding data platforms. Responsibilities include identifying business opportunities, resolving technical blockers, sharing data analytics knowledge through briefings and proof-of-concept work, and influencing the industry's technical decision-making. The role requires collaborating with partners, driving solution consumption, and traveling to customer sites and events. This customer-facing position needs fluent communication in Japanese and English. The ideal candidate possesses strong data engineering and platform expertise (Hadoop/Spark, BigQuery, etc.) and experience in customer-facing sales roles.
Must have:
  • Bachelor's degree in CS or equivalent
  • 6+ years customer-facing experience
  • 2+ years Big Data/Streaming Data experience
  • Hadoop/Spark, BigQuery, Athena, Snowflake expertise
  • Fluent Japanese & English communication
Good to have:
  • Master's degree in CS or related field
  • Data engineer/architect experience
  • Growth marketing experience in SaaS/ISV
  • Technology consultant/architect experience

Job Details


Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 6 years of experience in customer facing role.
  • 2 years of experience in data and information management as it relates to Big Data or Streaming Data Pipeline.
  • Experience with one or more of the following: Hadoop/Spark ecosystem, BigQuery, Athena, Snowflake.
  • Ability to communicate fluently in Japanese in order to communicate in this customer-facing sales role

Preferred qualifications:

  • Master's degree in Computer Science, other technical fields or equivalent practical experience.
  • 2 years of experience as a data engineer, database architect or database administrator who conducts data platform requirements analysis and stakeholder management.
  • Experience in growth marketing related roles in SaaS, Independent Software Vendor (ISV), or consumer application industry.
  • Experience as a technology consultant, technical architect, enterprise architect, technical sales engineer, or solutions architect.
  • Ability to communicate fluently in English as this is a customer-facing role that requires interactions with local stakeholders.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Manage technical relationships with digital native customers regarding data platforms. Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
  • Share data analytics and data engineering knowledge to support technical relationships with customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
  • Influence the digital native industry’s technical decision-making through storytelling to evolve data platform architectures and growth marketing strategies with Google Cloud.
  • Drive data analytics solutions consumption with technical wins to solve customer’s pain points by collaborating with data platform partners and data analytics partners.
  • Travel to customer sites, conferences, and other related events as needed.

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