Director Business Process Management

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

The Chief Information Security Officer (CISO) Organization is looking for a Director Business Process Management  who will partner directly with the leadership team to manage rhythm of business (ROB) for the team. You will be responsible to guide business direction and help identify key objectives to execute that are in alignment with the goals of the organization.  Additionally you will develop business continuity plans and and help drive business operations in accordance with corporate governance. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Successful candidates can be located anywhere in the U.S.

• You will architect, develop, and carry out the rhythm of business (ROB), while also driving business strategy initiatives. You’ll also execute business plans to ensure continuous operations in both normal and adverse conditions.
• You will partner with organizational leadership to lead strategy execution, while overseeing alignment across groups. You’ll also leverage deep organizational strategy knowledge to design upcoming budgets.
• You will provide leadership support by ensuring business activities are aligned with their goals. This will involve leading multiple workstreams, leveraging key partnerships to drive leadership agenda, serving in the absence of the leader as needed.
• You will drive team culture by getting a pulse on organizational health and leading cultural initiatives. This will involve driving training completion rates, identifying team strengths and development areas, and ensuring a healthy compliance scorecard.
• You will drive cross-team projects as needed to meet changing business requirements and manage complex business needs. You’ll also lead project management to ensure organization-wide implementation of strategic efforts.
• Leverages knowledge of organizational strategy and planned deliverables for the upcoming year(s) to design budgets. Works in partnership with Finance to approve budgets. Develops forecasting plans in partnership with the leadership team.
• Collaborates with leaders regarding resource management planning. Ensures that the leader is aligned on the headcount strategy.
• Provides direction for adherence to privacy and compliance with the Global Data Protection Regulation (GDPR).
• Executes business plans to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance.
• Ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business
• Collaborates with internal stakeholders and Microsoft teams to oversee the creation and implementation of execution plans. Leads and oversees processes to ensure alignment across groups. Sets best practices for strategy leveraging consolidated information, and presents cases to leader and business partners.
• Establishes key performance indicators (KPIs) in alignment with strategy to help streamline business strategy. Works with the organization to establish and report against targets, and adjusts targets if necessary.
• Leverages knowledge of the leader's goals and business approach to ensure business activities are aligned with the leader's objectives. Supports the leader in one or more key business management areas (e.g., setting key goals, priorities, and definitions; team culture and health; communications; budget/finance; industry/specific business knowledge).
• Synthesizes information into insights that inform business decisions, leveraging expertise to influence the leader and leadership team. Leverages people management/influence expertise to assist leader with people management, as needed.
• Drives cross-team projects as needed to meet the changing business environment and manage complex business needs. Engages in project management or may act as a project/program manager to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple functional disciplines and business organizations.

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