Enterprise Account Director, Customer Growth

1 Month ago • All levels

Job Summary

Job Description

As a Customer Growth Account Director at Coupa, you will be pivotal in driving account expansion within our existing customer base. Your role involves maintaining executive sponsorship, understanding customer needs, and developing account plans and strategies. You will identify and close cross-sell opportunities, fostering strong relationships with Customer Value Managers (CVMs) and other teams. This role contributes significantly to Coupa's success by ensuring Coupa remains a trusted partner and delivers exceptional value. The responsibilities include identifying cross-sell opportunities, developing account development strategies, creating account penetration models, crafting value messaging, and partnering with supporting functions to enhance Coupa's brand presence.
Must have:
  • Strong SaaS sales background with proven account development experience.
  • Ability to identify client pains and develop compelling value propositions.

Job Details

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.


Why join Coupa?


🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 


Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 


The Impact of a Customer Growth Account Director to Coupa:

As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base. Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies. By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts. Your contributions will be pivotal in our continued success and market leadership. Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients. By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry. Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success.


What You'll Do:
  • Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
  • Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
  • Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
  • Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges
  • Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts


What You Will Bring to Coupa:
  • A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
  • Domain knowledge in Spend Management would be a plus
  • The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
  • Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain



#LI-Hybrid

#LI-KM1


Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 


Please be advised that inquiries or resumes from recruiters will not be accepted.


By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Similar Jobs

Blenheim Chalcot India - Senior Software Engineer - Blazor .NET

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Wrike - Customer Success Manager

Wrike

Dallas, Texas, United States (Hybrid)
1 Month ago
OKX - Senior BD Manager (OKX Pay and Chain)

OKX

Hong Kong (On-Site)
1 Month ago
Take-Two Interactive - Product Security Architect

Take-Two Interactive

New York, United States (Remote)
1 Month ago
Nintendo - Graphic Designer (Print & Packaging)

Nintendo

Redmond, Washington, United States (Hybrid)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Hitachi - CRM Technical Consultant - NA Team

Hitachi

Chennai, Tamil Nadu, India (On-Site)
8 Months ago
NVIDIA - Senior Chip Architect

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
Sporty Group - Frontend Engineering Team Lead

Sporty Group

(Remote)
3 Months ago
Thales - Quality Assurance Manager for Industry

Thales

Brest, Brittany, France (On-Site)
4 Weeks ago
NVIDIA - Principal Software Architect, GPU Networking Research

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
5 Months ago
Homa games - CEO Right-Hand Internship - Gaming

Homa games

Paris, Île-de-France, France (On-Site)
2 Months ago
Match Group - Cultural & Consumer Insights Lead

Match Group

New York, New York, United States (Hybrid)
8 Months ago
Ubisoft - Senior Character Artist

Ubisoft

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Global Step - Senior Games Tester (Flight Sim Specialization)

Global Step

Dallas, Texas, United States (On-Site)
2 Months ago
Rolls Royce - Service Operations Manager PSB APAC (Commissioning)

Rolls Royce

Singapore (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Austin, Texas, United States

ByteDance - Senior Data Scientist

ByteDance

New York, New York, United States (On-Site)
2 Months ago
HCL Tech - Full stack java architect(angular)

HCL Tech

Illinois, United States (On-Site)
1 Month ago
NVIDIA - Senior Product Marketing Manager

NVIDIA

Santa Clara, California, United States (On-Site)
2 Months ago
Daybreak - NOC Analyst

Daybreak

San Diego, California, United States (Hybrid)
1 Month ago
Insomniac - Boss Designer

Insomniac

United States (Remote)
1 Month ago
Sofar Sounds - Freelance Producer

Sofar Sounds

New York, United States (Hybrid)
2 Months ago
Nintendo - Systems Engineer

Nintendo

Redmond, Washington, United States (Hybrid)
7 Months ago
Ettain Group - Sr. Software Engineer/ Developer

Ettain Group

Westlake, Texas, United States (On-Site)
10 Years ago
CyberArk - Senior Solution Sales Specialist- IAM - West

CyberArk

United States (On-Site)
1 Month ago
Singularity 6 - Senior Data Scientist

Singularity 6

Los Angeles, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Ann Arbor, Michigan, United States (Remote)

California, United States (Remote)

United Kingdom (Remote)

Pune, Maharashtra, India (Hybrid)

Bogota, Colombia (Hybrid)

Foster City, California, United States (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Coupa

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug