Field Service Technician

21 Hours ago • All levels

Job Summary

Job Description

The Field Service Technician will provide accurate diagnosis and repairs for service calls, ensuring equipment operates correctly and meeting deadlines. They will also complete installations, preventative maintenance, and build customer relationships through excellent service and support. This role involves making equipment recommendations and following up with the Sales Department. The technician needs to accurately list all parts used, enter job-related comments, and handle tasks such as bending, stooping, and lifting up to 75 pounds. Overnight travel is required when necessary. The job provides a sign-on bonus and various benefits.
Must have:
  • High school diploma or equivalent
  • Valid state issued driver’s license
  • Problem solving and critical thinking skills
  • Customer service and relationship building skills
  • Ability to use basic hand tools, familiarity with power tools.
  • Regular bending, stooping, kneeling and lift 75 pounds
  • Ability to travel and work overnights when necessary
Perks:
  • $1000 Sign-On Bonus
  • Annual pay increases based on company & individual performance
  • 6 paid holidays and 2 floating holidays each year
  • 1 week of vacation to start and 2 weeks in Year 2
  • Medical, Dental and Vision Insurance
  • Up to 5% 401k match starting day one of employment
  • 25% employee stock purchase match up to $9,000/yr.
  • Company paid life Insurance up to 10x base pay
  • Company paid short term and long-term disability
  • Up to $300/year in gift cards for completing our annual wellness program
  • Company vehicle provided for business purposes
  • Course reimbursement to support your education goals

Job Details

Job Description:

KBI - Field Service Technician

Apply today and come help us make the world a better place!

KBI a longstanding leader in providing excellent service in the beverage equipment industry, is looking for a Field Service Technician to join our Plainfield, IL team. As part of Pentair’s Commercial Water Solutions business, you can join us on our mission to deliver clean water to the world!

As an employee you will receive:

  • $1000 Sign-On Bonus -   $100 after 30 days, $400 after 6 months and $500 after 1 year.
  • Pay: $18 - $20 per hour
  • Eligibility for annual pay increases based on company & individual performance
  • 6 paid holidays and 2 floating holidays each year
  • 1 week of vacation to start and 2 weeks in Year 2 (vacation is accrued weekly)
  • Medical, Dental and Vision Insurance
  • Up to 5% 401k match starting day one of employment
  • 25% employee stock purchase match up to $9,000/yr.
  • Company paid life Insurance up to 10x base pay
  • Company paid short term and long-term disability
  • Up to $300/year in gift cards for completing our annual wellness program
  • Company vehicle provided for business purposes
  • Course reimbursement to support your education goals

As the forward-facing contact of KBI you will:

  • Provide accurate diagnosis for reactive service calls and make repairs as indicated by work order, meeting contractual deadlines. Ensuring equipment is operating properly before leaving customer premises and completing all invoices with accurate list of all parts used and enter appropriate job-related comments
  • Complete equipment installations, project and/or preventative maintenance as indicated by work order, meeting contractual deadlines. Ensuring equipment is operating properly before leaving customer premises and completing all invoices with accurate list of all parts used and enter appropriate job-related comments
  • Build relationships with customers by providing excellent service and support.
  • Make equipment recommendations to customer and follow up with Sales Department

To meet the requirements of this position you will need:

  • High school diploma or equivalent
  • Valid state issued driver’s license
  • Problem solving and critical thinking skills
  • Customer service and relationship building skills
  • Ability to use basic hand tools, familiarity with power tools.
  • Position requires regular bending, stooping, kneeling and ability to lift 75 pounds.
  • Ability to travel and work overnights when necessary

More about our organization

At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our global locations, our values guide us as we create innovative solutions for the world’s water challenges. Pentair helps the world sustainably move, improve and enjoy water, life’s most essential resource.

Pentair is an Equal Opportunity Employer

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

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About The Company

At Pentair, we help the world sustainably move, improve, and enjoy water, life’s most essential resource. From our residential and commercial water solutions, to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive. Pentair had revenue in 2023 of approximately $4.1 billion, and trades under the ticker symbol PNR.

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