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Global Service Supply Planner

2 Weeks ago • 7 Years + • Logistics • $128,000 PA - $201,250 PA

Job Summary

Job Description

As a Global Service Supply Planner at NVIDIA, you'll be the crucial link between various teams (Demand Planning, Production Planning, Repair Operations, Service Logistics, Business Units, etc.) to establish supply strategies and priorities. Responsibilities include working with production teams to minimize excess inventory, coordinating with planning on alternate parts, and collaborating with BUs on demand/flexibility trade-offs. You'll analyze demand shortfalls, liaise with Repair Operations for refurbishing material, and suggest improvements to KPIs (shipment hit rate, cycle time, efficiency). You'll also develop product ramp plans, manage product revision transitions, utilize SAP for supply planning, provide analytical support, and create last-time buy plans. Strong analytical and problem-solving skills are essential, along with experience in service operations and spares parts planning.
Must have:
  • 7+ years in service planning (SAP experience preferred)
  • Strong communication, problem-solving, teamwork skills
  • Proficiency in Microsoft Office, Excel, MRP systems
  • Excellent analytical skills, experience with Excel macros (a plus)
  • Experience with service operations, spares parts planning, customer support
Perks:
  • Highly competitive salaries
  • Comprehensive benefits package

Job Details

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

What you'll be doing:

  • Act as the critical link within Service Operations to Demand Planning, Production planning, Repair Operations, Service logistics, the Business Units, Enterprise Support Services, Service Product management, Finance, and Quality assurance to set priorities and supply strategies.

  • Work with the production and factory teams to reduce excess, coordinate with our production planning team on alternate part/part numbers, and work with the BU on demand and flexibility trade-offs to ensue every additional liability generated has been carefully weighed.

  • When there are capacity, material, or production issues that will prevent satisfying all demand, you will be working with the Planning team’s person in charge to determine tradeoff options and work with internal partners to craft an efficient solution.

  • Analyze demand shortfalls and changes in supply to prepare a weekly supply summary.

  • Liaise with Repair Operations to ensure we optimize the usage of refurbish material in a timely manner.

  • At NVIDIA, we strive for continuous improvement with our partners. Our team will provide suggestions to the management team of NVIDIA and its subcontractors on how to pursue a higher performance level on our Key Performance Index: committed shipment hit rate, cycle time, and production line efficiency

  • You'll work with the program managers & engineers to develop ramp plans for products from early-stage sampling to production. You will coordinate the transition plan of product revisions based on customer qualification schedules and supply availability.

  • You will use your SAP planning skills to help with all supply-related matters.

  • Provide analytic and systems support for the Service Planning team

  • Develop robust last time buy plans for variety of service parts and communicate requirements clearly and concisely to executive management

What we need to see:

  • 7+ years of working experience in the service planning field, preferably planning in SAP

  • Bachelor’s degree in Supply Chain, Industrial Engineering, Business Administration, Computer Science, Mathematics, Economics or relevant areas or equivalent experience.

  • Strong communication, problem-solving, teamwork, organizational, and quantitative skills.

  • Proven track record to document, automate and improve processes and inspire changes cross-functionally to get results.

  • Proficiency in business software applications such as Microsoft Office, Excel, MRP systems.

  • Excellent analytical skills and hands-on with excel to analyze and manipulate data - formulas, pivot tables. Ability to write excels macros is a plus.

  • Language: Excellent English skills on reading, writing, speaking, and listening

  • Personality: highly organized, detailed orientated, a self-starter and collaborator with a strong sense of ownership.

  • Direct experience with service operations, spares parts planning and customer support.

  • Possess a start-up mentality; proactive in driving actions to support the business and willing to take on additional responsibilities as the business grows.

With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, with a genuine passion for technology, we want to hear from you.

The base salary range is 128,000 USD - 201,250 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits. NVIDIA accepts applications on an ongoing basis.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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About The Company

Since its founding in 1993, NVIDIA (NASDAQ: NVDA) has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.


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