Sportsbook Pools Associate

2 Months ago • All levels

Job Summary

Job Description

The Sportsbook Pools Associate plays a crucial role in managing and growing DraftKings' sportsbook pools product. Responsibilities include designing pool questions and answers, grading pools, paying out winners, managing yearly schedules for revenue maximization and user engagement, ensuring robust content presentation, contributing to the overall pools strategy (free and paid), and collaborating with customer experience teams to resolve issues. The role requires a customer-focused approach, broad sports knowledge, strong organizational skills, proficiency in Microsoft Office and G-Suite, and the ability to work independently and collaboratively within a fast-paced environment. Success in this role requires a data-driven mindset and strategic thinking regarding US sports.
Must have:
  • Design pools questions and answers
  • Grade pools and pay winners
  • Manage schedules for revenue & engagement
  • Ensure robust content presentation
  • Contribute to pools strategy
  • Collaborate with CX teams
  • Strong organizational skills
  • Proficient in MS Office & G-Suite

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

We are building upon our leading US sports brand with our Sportsbook Pools product! We’ll be #1 in the US in this new market, and we want the best talent from day one. As a Sportsbook Pools Associate, you will play a central role in running sportsbook pools and implementing our overall pools strategy. In this role, you will have the opportunity to build out our pools calendar, collaborate with a wide range of stakeholders from around the business to devise and execute both paid and free to play pools within the platform.

What you’ll do as a Sportsbook Pools Associate

  • Design pools questions and answers, using DK pools best practices, and post them on the DKSB site

  • Grade pools after completion and pay out prizes to winners

  • Collaborate with others on the team to manage schedules throughout the year for revenue maximization and user engagement & retention

  • Ensure that pools content is presented and merchandized in a robust fashion, complementing the overall DKSB experience

  • Contribute to the development of both free and paid pools overall strategy

  • Work with the Customer Experience (CX) & Customer Operations Teams to both proactively and retroactively diagnose and solve pools-related questions from our customers

  • Shifts for this position will regularly include weekend and off-hour work

What you’ll bring

  • Customer-focused view and strong understanding of what the DraftKings customer wants

  • Broad sports calendar knowledge and awareness of all major events throughout the year

  • You should be excited about working with the team to grow the business--you’ll bring energy, ideas, and resilience.

  • Well organized and strong attention to detail, with the ability to work on multiple projects simultaneously, often under challenging time constraints.

  • Ability to successfully work with third parties and understand external customer relationships

  • Data-driven and strategic thinker with an understanding of US sports

  • Proficiency in Microsoft Office (Excel) and G-Suite (G-Sheets

  • Proficiency in English

#LI-OK1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

Similar Jobs

On Location - Design Director

On Location

Los Angeles, California, United States (Hybrid)
2 Months ago
Tag - Social Media Strategist

Tag

Toronto, Ontario, Canada (Hybrid)
1 Month ago
Informa Group - Senior Books Royalty Administrator

Informa Group

Abingdon, England, United Kingdom (On-Site)
1 Month ago
Zscaler - Manager - International Tax

Zscaler

New Delhi, Delhi, India (Hybrid)
1 Month ago
Mattel  Inc  - 2nd Shift Security Team Lead

Mattel Inc

East Aurora, New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

zones carrers  - Project Manager 2

zones carrers

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
2 Months ago
Vertx Inc. - Senior Instructional Designer

Vertx Inc.

(Remote)
1 Month ago
LightForce Orthodontics - Manufacturing Technician - Multiple Openings and Levels

LightForce Orthodontics

Wilmington, Massachusetts, United States (On-Site)
1 Month ago
Nintendo - Localization Specialist (Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
6 Months ago
Krafton  - Insights Manager

Krafton

Seoul, South Korea (On-Site)
1 Month ago
Ruselle Investments - Human Resources Business Partner

Ruselle Investments

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Ethos Life - Sales Enablement Associate

Ethos Life

(Remote)
1 Month ago
DailyWire - Senior Accountant

DailyWire

Nashville, Tennessee, United States (On-Site)
2 Months ago
Internet Brands - Tech Support Engineer

Internet Brands

Eagan, Minnesota, United States (On-Site)
3 Months ago
Diligent - Customer Success Manager

Diligent

London, England, United Kingdom (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bulgaria

Milestone - Technical Support Professional with French or Dutch

Milestone

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Month ago
Creative Assembly - Battle Programmer

Creative Assembly

Sofia, Sofia City Province, Bulgaria (On-Site)
2 Months ago
Progres - License Management Services Specialist

Progres

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Months ago
PwC - Audit Manager for Work on International EU Funded Projects

PwC

Sofia, Sofia City Province, Bulgaria (On-Site)
8 Months ago
Tide - Sales Onboarding Team Lead - French Speaker

Tide

Sofia, Sofia City Province, Bulgaria (Hybrid)
4 Weeks ago
Evolution - Sound Designer

Evolution

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
Tide - Training Specialist - French Speaker

Tide

Sofia, Sofia City Province, Bulgaria (Hybrid)
1 Month ago
PwC - Experienced Auditor

PwC

Sofia, Sofia City Province, Bulgaria (Hybrid)
8 Months ago
Tide - Senior Recruiter

Tide

Bulgaria (Hybrid)
1 Month ago
DraftKings - Marketing Operations Specialist

DraftKings

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Bulgaria (Remote)

Plovdiv, Plovdiv Province, Bulgaria (On-Site)

United States (Remote)

Sofia, Sofia City Province, Bulgaria (Hybrid)

United Kingdom (Remote)

Boston, Massachusetts, United States (Remote)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug