Growth Manager (Community) - DACH
Job Summary
Job Description
The Growth Manager (Community) will be responsible for driving the German-speaking OKX social calendar, managing and growing social media channels like X, TikTok, and Meta. This role involves actively monitoring and moderating forums, organizing online and in-person events, tracking crypto trends, and collaborating with internal teams. The manager will also be sourcing KOL and affiliate leads and suggesting new ways to promote company offerings. The ideal candidate should have experience in community management, excellent communication skills in English and German, and a strong understanding of cryptocurrency/blockchain terminologies and trends. This role also requires working flexible hours to interact with the crypto community.
Must have:
- Relevant experience in community management/customer support
- Experience with social media channels (Twitter/X, Telegram, TikTok, Instagram)
- Exceptional communication skills in English and German
- Strong understanding of crypto/blockchain related terminologies
Good to have:
- Experience working across time zones and cross-cultural teams
- Experience at a crypto exchange
- Passionate about blockchain technology
Perks:
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth
- Various team building programs and company events
- More that we love to tell you along the process!
2 skills required
Job Details
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
- Drive the German-speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta.
- Actively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community
- Organize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users. Conduct AMAs as well as product and service surveys.
- Track crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community. Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies.
- Source KOL and affiliate leads.
- Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
- Suggest new ways to promote company offerings to the community and to reach measurable value.
What We Look For In You
- Relevant experience in community management and/or customer support
- Previous experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video)
- Exceptional communication skills in English and German
- Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
- Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
Nice to Haves
- Experience working across time zones and cross-cultural teams
- Bonus points if you have previously worked at a crypto exchange!
- Passionate about blockchain technology and the crypto space
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
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About The Company
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.
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