Key Accounts Engagement Manager

1 Month ago • 5-6 Years • Business Development

Job Summary

Job Description

The Key Accounts Engagement Manager (KAEM) at N-iX is responsible for managing the sales process, driving deal closure, and building relationships with key stakeholders at Fortune 100 and 500 companies. The role involves developing sales strategies, monitoring conversion rates, identifying and mitigating sales risks, and collaborating with leadership to maximize opportunities. Responsibilities include contract negotiation, sales artifact preparation, client pitching, and potentially on-site travel. The ideal candidate will possess strong sales, negotiation, and communication skills, as well as a deep understanding of software development lifecycles and IT outsourcing.
Must have:
  • 5-6 years sales/customer-facing experience
  • IT outsourcing or professional services experience
  • MS/MA degree
  • Advanced English
  • Strong negotiation skills
  • Software development lifecycle knowledge
Good to have:
  • Additional courses/education
  • Abroad studies
  • Other foreign languages
Perks:
  • Flexible working format
  • Competitive salary
  • Personalized career growth
  • Professional development tools
  • Education reimbursement
  • Corporate events

Job Details

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries -  Poland, Romania, Ukraine, Bulgaria, Sweden, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

We are looking for Key Accounts Engagement Manager to join our team business development team. The pipeline of potential prospects includes enterprise-size, Fortune 100 and Fortune 500 companies, and requires direct interaction with clients’ top executives and decision-making stakeholders. KAEM shall strongly drive sales process, get things done with regards to final sales deliverables, support sales company standards and practices, maintain selling behaviors, create positive work climate and foster accounts growth and further development.

Duties and responsibilities:

  • Strong sales process management within the assigned sales team, internal and external stakeholders; building sales strategy, it’s execution and monitoring
  • Full responsibility over the conversion rate and deal closure. Evaluate sales goals and achieve sales results
  • Strong sales risks identification and escalation; ability to advise and execute risk mitigation plan
  • Work in tight partnership with N-iX leadership in execution of company’s strategy and maximizing opportunities
  • Overseeing and participation in the contract negotiation process
  • Sales artifacts preparation ,continuous pitching to clients, understanding win theme to close a deal, travel onsite if needed to close an opportunity
  • Participate in events and host potential customers at N-iX Colombia location

Qualification:

  • Min 5-6 years total working in sales direction/or in delivery on a customer-facing role (directly involved in customer communication, qualification, needs understanding, able to construct clear messages and work on sales strategy within presales team, understanding what sales artifacts are, able to learn and navigate company's portfolio of clients and services)
  • Experience in sales/business development in IT outsourcing or professional services companies
  • M.S./M.A. degree. Additional courses or education is a plus. Abroad studies is a plus
  • English - advanced; Other foreign language is a plus
  • Excellent deep knowledge of software life cycles (SDLC), software engineering methodologies and frameworks, how IT outsourcing works, cooperation and billing models
  • Distinguished level of competence in customer needs identification, deal qualification and customer focus. Superior in establishing relationships with key stakeholders of the client
  • Understand company priorities from the perspective of strategies, goals and terms and conditions on which cooperation setup must be implemented
  • Able to act as independent stakeholder from N-iX side to close the deal if necessary
  • Experience working with enterprise sales, procurement and legal
  • Distinguished skills in negotiations (including ability to speak of N-iX contract, pricing and other terms with client, conduct negotiations, identify risks)
  • Superior skills in emotional intelligence
  • Strong focus on result and prioritization
  • Superior correspondence skills
  • Strong project management and risk management skills
  • Time management and self-organization skills
  • Available for travel

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

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