Lead Product Designer

5 Months ago • 6 Years + • Product Design

Job Summary

Job Description

As Lead UX Designer at PhonePe, you'll be responsible for creating intuitive and beautiful products. This involves deeply understanding user needs, developing robust user flows, designing consistent and engaging screens, and collaborating with Product, Engineering, Business, and CX teams. You'll mentor junior designers, track growth and usability metrics, and ensure designs translate effectively into reality. Experience with consumer products and a strong portfolio are essential. Success requires strong communication, collaboration, and an obsession with creating exceptional user experiences.
Must have:
  • 6+ years experience in software product design
  • Expertise in UX/UI design tools (Figma, Sketch, etc.)
  • Ability to create user flows and translate them into screens
  • Collaboration with cross-functional teams
  • Data-driven approach to design decisions
Good to have:
  • Experience in Fintech
  • Proficiency in prototyping tools (Principle, After Effects)
  • Experience mentoring junior designers
Perks:
  • Medical, Critical Illness, Accidental & Life Insurance
  • Wellness Program (EAP, Onsite Medical Center)
  • Parental Support Programs
  • Relocation benefits
  • Higher Education Assistance
  • Car Lease

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job title: Lead UX Designer 

Location: Bangalore 

Job-type: Permanent 

Why PhonePe: At PhonePe our vision is to provide financial inclusion to a billion Indians. Today we have made significant progress on this vision by making digital payments far simpler and ubiquitous than it has ever been. However we wish to make it so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. And not just in Urban India. At PhonePe, our aim to transform the entire Indian landscape so that every Indian, in every corner of the country, makes significant economic progress. Onwards and upwards! That is our goal. 

Why PhonePe Design: If you are sold on the vision of the company, you may want to consider the design team as a place to make this a reality. The design team at PhonePe is a bunch of creative trailblazers who are leading the effort to make a dent in the fintech universe. The design team consists of Product Designers, Visual Designers, Graphic & Motion Designers, and Illustrators who are all engaged in blending art and science into a promising value proposition for our users. 

About the Role

We are looking for someone with the following qualities: 

  • 6+ years of experience in software product design. Working on consumer products would be an additional advantage. BTW, fintech does not earn you extra brownie points, but we certainly don’t mind it. 
  • An obsession to create intuitive and beautiful products and experiences. We will require a portfolio of work to judge this. But don’t worry, we won’t judge your designer OCD. 
  • An expert at your craft. This means you can endlessly argue about the relative merits of 

Figma, Sketch, and XD and know exactly how to create super cool micro-interactions using Principle, AfterEffects, and ProtoPie. 

  • A collaborative team player who can work well with Product, Engineering, Business, and CX teams to ensure that everyone is aligned with the design vision. 
  • You should have shipped products and if they have done well you should know why. But if they have not done well, we expect you to be able to lecture people on how to avoid the pitfalls. 
  • You should have the ability to talk business. And no, we do not expect you to wear a suit. 

Here’s what you will do in this role: 

  • Creating fantastic products starts with obsessing about the ‘Why’ and backing it up with a solid understanding of user needs and behavior. So do expect a lot of good quality heated discussions and we want someone who is able to walk up to a whiteboard (or online board) and sketch out ideas and solutions.
  • Mentoring juniors in the team.
  • These ideas and solutions would need to be built into robust user flows that would take care of every conceivable use case and condition. 
  • Flows are nothing if they are not translated into screens that are consistent, intuitive but at the same time factor in delight. 
  • Finally working with the Product and Engineering teams to bring the designs into reality is a crucial part of the designer’s journey. 
  • However, at PhonePe a designer’s journey does not end there. We are looking at designers who are obsessed with numbers and can track both growth and usability issues just by looking at the numbers. 

 

So the question is, do you think the points mentioned above describe you to a tee? If so, get in touch with us. Not only will you find the work satisfying, you will also be part of one of India’s fastest-growing companies. And together we will be able to build one of the finest bands to have come out of India. 

PhonePe. Karte Ja. Badhte Ja.

 

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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Bengaluru, Karnataka, India (On-Site)

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