LQA Lead

About the company

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.  

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com. 

About the role

As an LQA Lead you will manage the linguistic quality assurance, ensuring translations are accurate, culturally relevant, and consistent with the brand's tone. You will be coordinating with the PM and LQA Tester to meet project deadlines and uphold high quality standards. Responsibilities include monitoring content quality, tracking and resolving localization issues, and improving LQA processes and tools. Additionally, the LQA Lead provides feedback and training to testers and prepares reports to keep stakeholders informed on project progress and quality metrics.

Key Responsibilities:

• Manage LQA Testing: Oversee all aspects of linguistic quality testing, ensuring that the output meet high standards for accuracy, cultural relevance, and tone.
• Coordinate with Teams: Work closely with PM and LQA Tester to streamline the LQA process and resolve issues quickly.
• Resource Management: Assign and manage LQA testers, both in-house and external, to meet project deadlines and quality goals.
• Quality Control: Review and monitor the quality of localized content across all languages, maintaining consistency and adherence to style guides.
• Issue Tracking: Identify, document, and track localization issues, coordinating with relevant teams for fixes.
• Process Improvement: Develop and refine LQA processes, tools, and guidelines to improve efficiency and quality over time.
• Feedback and Training: Provide constructive feedback and training to LQA testers to uphold quality standards across projects.
• Reporting: Prepare reports on LQA progress, issue trends, and quality metrics for stakeholders.
• Stay Updated: Keep up with industry trends and updates in localization practices and gaming terminology.

Requirements

• Experience leading LQA teams (preferrable in videogames);
• C2 fluency in English and other language (certification not required);
• Degree in Linguistics, Translation or related fields.
• Knowledge of CAT tools (memoQ preferable);
• Availability to work on-site (non-remote) from Monday to Fridays;
• Passion for videogames and geek culture.

What we offer:

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Learn as you work and be part of something real that changes the face of gaming - forever.
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Working Condition:

• On-Site in our Studio in Braga, Portugal
• 8:00 to 17:00, Mondays through Fridays

We are also regularly recruiting the following languages: Arabic, Burmese, Bulgarian, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (Australian), English (UK), English (US), Finnish, French (EU), French (Canadian), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Luxembourgish, Malay, Norwegian, Polish, Portuguese (EU), Portuguese (Brazilian), Romanian, Spanish (Latin), Spanish (EU), Russian, Swedish, Tagalog, Thai, Turkish, Ukrainian and Vietnamese for current and future ad-hoc Quality Assurance, Localization, Localization, QA, and Player Support global Operations.

ALL APPLICATION MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: https://www.ptw.com/careers

• Dynamic, multicultural and fun environment.

• You will be working for the world's leading provider of videogame services.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• We care about the wellbeing of our employees and have a dedicated employee wellbeing program.
• We empower our people and offer regular progression opportunities to ensure our employees flourish.