Multinational Account Manager at MMB

Company:

Marsh

Description:

Marsh has an exciting opportunity, for the role, Multinational Account Manager at MMB. This role will be based in Mexico City.

As a Multinational Account Manager at MMB, you will play a pivotal role in managing and nurturing relationships with our multinational clients. You will be responsible for understanding their unique needs, delivering tailored solutions, and ensuring the highest level of service. This position requires a strategic thinker with strong interpersonal skills, a deep understanding of global markets, and the ability to collaborate effectively across diverse teams.

What can you expect?

• Responsible for growing our firm via delivering new business contracts – achieving and exceeding the individual sales target

• Collaborate with key stakeholders across all of Marsh McLennan (MMC) – generating leads via various internal channels and distribution networks

• Establish win-win relationships on a regional and global basis with the world’s leading multinational companies

What is in it for you?

• You will be a key part of a dynamic, world class sales organization, driving growth in the largest region

• Internal distribution channels and champions to support lead generation and pursuit

• Career development opportunities across the globe

• The opportunity to be at the forefront of MMB’s growth: selling our flagship GBM solution

As Multinational Account Manager at MMB, we will count on you to:

Relationship Management:

• Develop and maintain strong relationships with key stakeholders within multinational client organizations.

• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.

• Conduct regular meetings and reviews to assess client satisfaction and identify opportunities for improvement.

Strategic Account Planning:

• Collaborate with clients to understand their business objectives and challenges, developing customized strategies to meet their needs.

• Create and implement account plans that align with client goals and MMB’s service offerings.

• Monitor account performance and adjust strategies as necessary to ensure client success.

Cross-Functional Collaboration:

• Work closely with internal teams, including placement, operations,wellness,, and our comprehensive Benefit and Compensation Solutions offer through Mercer,, to deliver comprehensive solutions to clients.

• Facilitate communication between clients and internal stakeholders to ensure alignment and effective service delivery.

• Participate in global initiatives and projects to enhance service offerings and client experience.

Market Analysis and Insights:

• Stay informed about industry trends, market conditions, and regulatory changes that may impact clients.

• Provide clients with insights and recommendations based on market analysis and best practices.

• Identify opportunities for MMB to expand its services and offerings within multinational accounts.

Performance Metrics and Reporting:

• Track and report on key performance indicators (KPIs) related to client accounts, ensuring transparency and accountability.

• Prepare and present regular reports to clients and internal stakeholders, highlighting successes and areas for improvement.

• Utilize data analytics to drive decision-making and enhance client strategies.

What you need to have

• Bachelor’s degree in Business, Actuary, Finance, or a related field

• 3+ years of experience in account management, client services, or a related role, preferably within the insurance or brokerage industry.

• Proven track record of managing multinational accounts and delivering exceptional client service.

• Strong understanding of global markets, insurance products, and risk management solutions.

What makes you a stand-out?

• Background/knowledge within employee benefits (ideally on an regional/global/international basis)

• Experience in working with senior management to create and align sales strategies and solutions

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work collaboratively in a fast-paced, team-oriented environment.

• Proficiency in data analysis and reporting tools.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.