NOC Technician

4 Months ago • 2-3 Years • Network Engineering • ₹12,00,000 LPA - ₹15,00,000 LPA

Job Summary

Job Description

We are seeking a dedicated NOC Technician to monitor, maintain, and troubleshoot wired and wireless network systems. Responsibilities include network analysis and troubleshooting, technical support (including handling repairs and vendor support cases), inventory management of network hardware and software, performance monitoring, and reporting. The ideal candidate will possess strong IT networking experience, excellent problem-solving skills, and the ability to work overnight shifts and weekends. This role requires proficiency with network monitoring tools and techniques, familiarity with troubleshooting wired and wireless systems, and a strong ability to prioritize and multitask. A CCNA certification or equivalent experience is preferred.
Must have:
  • Network troubleshooting & analysis
  • Technical support & vendor case management
  • Network monitoring & performance optimization
  • Inventory management & documentation
  • CCNA or equivalent experience
  • Problem-solving & multitasking skills

Job Details

Description

We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client's wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends.

Key Responsibilities:

  • Network Analysis and Troubleshooting:
    • Analyze, troubleshoot, and evaluate existing wired and wireless network systems.
    • Perform routine network maintenance to ensure optimal performance.
  • Technical Support:
    • Handle repairs and exchanges of defective devices by opening support cases with vendors.
    • Provide technical assistance and support for incoming queries and issues related to network systems.
  • Inventory Management:
    • Maintain an accurate inventory of network hardware and software assets.
    • Keep records of network configurations and changes.
  • Monitoring and Reporting:
    • Monitor network performance and identify potential issues.
    • Prepare and maintain documentation on network configurations, maintenance schedules, and incidents.

Qualifications:

  • Education and Experience:
    • Minimum of 2-3 years of experience in IT networking or related fields.
    • Experience with network monitoring and help desk support is required.
  • Technical Skills:
    • Fundamental knowledge of networking, hardware, and software.
    • Proficiency with network monitoring tools and techniques.
    • Familiarity with troubleshooting wired and wireless network systems.
  • Certifications:
    • CCNA certification or higher is preferred or demonstrated equivalent experience.
  • Soft Skills:
    • Strong ability to prioritize and multitask in a fast-paced environment.
    • Excellent troubleshooting and critical thinking skills.
    • Detail-oriented with a commitment to meeting deadlines.

Requirements

Qualifications:

  • Education and Experience:
    • Minimum of 2-3 years of experience in IT networking or related fields.
    • Experience with network monitoring and help desk support is required.
  • Technical Skills:
    • Fundamental knowledge of networking, hardware, and software.
    • Proficiency with network monitoring tools and techniques.
    • Familiarity with troubleshooting wired and wireless network systems.
  • Certifications:
    • CCNA certification or higher is preferred or demonstrated equivalent experience.
  • Soft Skills:
    • Strong ability to prioritize and multitask in a fast-paced environment.
    • Excellent troubleshooting and critical thinking skills.
    • Detail-oriented with a commitment to meeting deadlines.

Benefits

Schedule:

  • Work Hours:
    • Day Shift 8:30 AM to 5:30 PM IST
    • Monday to Friday
    • Weekend availability is required
    • Salary : 12 - 15 LPA

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