Parts Advisor, Setagawa

1 Month ago • All levels • Operations • Administrative

Job Summary

Job Description

Tesla is seeking a Parts Advisor in its rapidly growing service team in Setagawa, Nagoya. This role involves managing all aspects of parts operations within the service center, including ordering parts from the manufacturer, managing inventory, and interacting with customers. Responsibilities include receiving, stocking, organizing, and shipping parts; creating part estimates; handling customer inquiries via phone and email; using inventory management systems; ensuring part quality; processing warranty returns; and managing inventory levels. The ideal candidate possesses experience in automotive parts management, strong knowledge of automotive parts and tools, and excellent communication skills. Occasional travel may be required.
Must have:
  • Parts management experience
  • Automotive parts knowledge
  • Customer service skills
  • PC skills (MS Office)
  • Teamwork
  • Problem-solving abilities
Good to have:
  • Experience with automotive dealer parts management systems
  • English email communication skills
Perks:
  • Commute allowance
  • Health insurance
  • Pension insurance
  • Unemployment insurance
  • Worker's accident compensation insurance
  • Company car commute
  • Uniform provided
  • Employee stock ownership plan
  • Fully paid holidays

Job Details

What to Expect
テスラの電気自動車整備部門(サービスチーム)は日本全国に拠点を増やし急成長しております。そのため整備士などあらゆるポジションを現在積極採用中です!

世界で最も先進的な自動車ブランドの1つであるTeslaでは、パーツアドバイザー職を募集しています。本ポジションはお客様とのやり取りが発生するケースもあるため、基本的な自動車や自動車部品に知見をお持ちの方が理想的です。マネージャーからの指示のもと必要に応じて出張が発生する場合もあります。

What You’ll Do
  • サービス工場における、部品業務全般
  • 本国へ部品発注、受け取り、棚入れ、整理、梱包、出荷 • 部品見積もり依頼対応
  • お客様との電話対応、メール対応、接客
  • システムを使っての入出庫管理
  • 部品の品質管理、保証部品返送及びレポート作成
  • 部品の在庫管理及び、在庫調整業務
  • 需要解析、発注ボリューム予測及び調整
  • その他、状況に応じたサービス関連業務サポート


What You’ll Bring
  • 自動車ディーラー、メーカー等での部品業務経験者
  • 自動車整備、部品、特殊工具などに関する知識がある方
  • 自動車に関する基本知識がある方
  • MSオフィス等の基本的なPCスキル
  • チームワークをもって働ける方
  • 問題点に対する対策を前向きに対応できる方
  • 柔軟な考えをもってスピーディーに働ける方
  • 自動車ディーラー部品管理システムの経験があれば尚可
  • 英語でのメール対応が出来れば尚可


■雇用形態:

  • 正社員 期間の定め:無
  • 試用期間:3ヶ月


■待遇・福利厚生:
通勤手当、健康保険、厚生年金保険、雇用保険、労災保険、マイカー通勤可能、ユニフォーム支給あり 社員持ち株制度・株購入制度あり ※Teslaの株価は自動車業界時価総額No.1です

■定年:70歳

■休日・休暇:

  • 完全週休2日制 (シフト勤務)
  • 年間有給休暇10日~20日(初年度は入社月によって変動)
  • 傷病休暇10日間/年(ヘルスケア、メンタルケア、療養、傷病、介護、看護、育児に関する休暇) 
  • ボランティア休暇1日/年(ボランティア、社会貢献活動)
  • アニバーサリー休暇1日/年(ご本人、ご家族、パートナーの誕生日、ご自身の入社記念)
  • 企業型確定拠出年金制度(選択制)

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