Sales Operations Analyst - Japan

Description

• Develop, define, and drive adoption of policies & processes across our sales cycle (end to end) 
• Partner with sales leadership to define project priorities by role 
• Operationalizing (automation, delivery) performance KPIs and building out scorecards and dashboards to drive sales growth & more effective executive communication 
• Perform data analysis around the sales process, programs, and GTM 
• Assist sales leadership with presentation content for quarterly reviews, executive updates, and organizational meetings 
• Drive regional Quarterly Business Reviews 
• Identify bottlenecks related to data and processes & build solutions and implement solutions to achieve productivity improvements, using your technical and analytical expertise 
• Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way 
• Conduct analysis to identify areas for process optimization and work with sales enablement to implement
• Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc

What you'll bring: 

• At least 7+ years of experience within a multinational company in sales operations/management, business analytics or planning 
• Experienced in successful KPI design, dashboard reporting, analytics, modelling, and trend analysis to manage a business and drive insight to accelerate information-to-action at scale 
• Proven experience with Salesforce (pricing quoting or CPQ), Clari, Tableau, and MS Office applications 
• Demonstrated analytical and problem-solving skills 
• Good communication and presentation skills 
• A deep passion for driving operational excellence 
• Excellent time management skills with the ability to prioritize effectively in a dynamic environment
• Fluency in both written and spoken English and Japanese is a must

• Understand the existing processes from lead to cash and be knowledgeable on how these processes are getting executed in our system and tools 
• Execute all Field Sales support related tasks, being the go-to person for Field Sales 
• Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and communicate results, both written and verbally, in a clear and easy-to-understand way
• Have oversight on when with who to collaborate in the WW organization 

• Identify bottlenecks related to data and processes and build/ implement solutions to achieve productivity improvements, using your technical and analytical expertise 
• Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc. 
• Perform data analysis around the sales process, programs, and GTM
• Operationalizing (automation, delivery) performance KPIs and building scorecards/dashboards to drive Sales growth