Performance Management Specialist

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

About the role

At Canva, Impact Experience is what we call performance management. Our mission is to ensure that all team members worldwide understand their expectations, receive timely feedback and recognition, and are supported in developing the skills and experience needed to make an even greater impact in the future. The Impact Experience team sits within the Rewards and Performance Group at Canva.

Our Impact Experience team is small but powerful. You’ll work closely with our Impact Experience Lead, who is based in the UK and oversees the overall strategy, and together you’ll strive to improve the operations and systems of our programs and initiatives, as well as to enhance the overall program impact globally. We currently run bi-annual Growth and Impact Cycles and this role will be a mix of collaborating on high level strategies and alignment to broader business goals, as well as hands on tasks during these cycles.

In this role you’ll bring developed subject matter expertise in performance management philosophy and frameworks to strategically enhance, evolve and scale our Impact Experience processes globally.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Evolving our Bi-Annual Impact Experience processes by strategically maturing our system and tools, cycle cadence, rating scales, education approach, and their connection with talent management and reward & equity programmes.
• Designing and building strategic, repeatable and scalable performance and feedback frameworks which help to shape our approach to individual goals and skill growth.
• Reviewing and Improving our promotion processes across our global teams, providing clarity on when and why decisions are made
• Aligning initiatives with our overall people strategy, by collaborating closely with with business leaders and partners across Canva's People team
• Crafting communication to share with company-wide audiences to keep them updated on program cycles, actions needed, upcoming events, related initiatives and any other relevant information.
• Building strategic relationships with key leaders across the business to ensure impact and feedback are embedded into daily operating rhythms.
• Driving continuous improvement of the system functionality, education programmes, communications, support guides, calibration practices, and distribution reporting.
• Developing resources and tools for managers to effectively manage performance and guide them on how to have great performance and feedback conversations.
• Identifying and bridging gaps between the Impact Experience and other People programs such as Leadership, Diversity & Belonging, Talent, and Learning teams.
• Providing data-driven, strategic recommendations to leadership based on insights gathered from performance data and feedback to drive organisational growth and impact.

You're probably a match if;

You are an experienced professional in talent and performance or a people partner with a passion for this area, ideally in a business that has scaled at pace. Your strengths lie in building strong relationships, thinking strategically, communication, problem-solving, and project management.

• You’re a HR craftsperson: You're an HR specialist with a strong grasp of HR craft. You're comfortable getting into the weeds and delivering on all facets of impact and performance.
• You’re a performance management specialist: You bring deep thought leadership and subject matter expertise in performance management, feedback, promotions and goal-setting and have successfully scaled performance management processes in other roles
• You are a strategic thinker: You have the ability to flex between delivering quickly and also reflecting, ideating, challenging, and maturing our approach and practices. You’re a strategic thinker who is also comfortable with hands-on execution.
• You are a clear communicator: You have a knack for synthesising complex ideas into simple, brief, direct messages; and who communicates in a kind, clear, conversational tone of voice.
• You’re a HR systems expert: You have a deep understanding of, and ideally first-hand experience in, managing performance approaches and tooling.
• You’re a chaos navigator: You thrive in a fast-paced, dynamic environment and are comfortable dealing with ambiguity. You're able to make sound decisions even when faced with uncertainty and complexity and you can adapt best practices to a quickly scaling business with a unique culture.
• You’re a doer, with a strong bias for action and the ability to quickly understand context and deliver results.
• You’re comfortable leading change, while working with the team to deliver our bi-annual performance cycles, which will test both your strategic thinking and your drive for hands on collaboration

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.