Delivering value-driven customer service and a better game experience to our players is very important for the Miniclip Player Experience team. The Miniclip Player Experience team is looking for a Team Lead, who would guide, train, find trends, prioritise tasks, motivate and encourage the team in their roles. The Team Lead should be able to work on identifying the root cause behind the contact and taking adequate actions, including talking with other teams to find solutions to keep our players happy and engaged.
As a Lead your main tasks are to:
We’re looking for a hardworking, team-oriented candidate who is passionate about providing support to our players. The ideal candidate has:
The following skills are desirable but not essential:
Miniclip is a global leader in digital games and one of the world's biggest developers and publishers of mobile games, with a mission of unleashing the gamer in everyone. It distributes highly engaging games to a global audience of over 400 million monthly and 70 million daily active users across mobile, social, and online platforms. Operating in 10 countries, Miniclip develops and launches games in multiple categories across its 17 studios.
Founded in 2001 with an internationally recognised brand name, Miniclip has successfully grown a global audience across 195 countries and six continents. It has a unique understanding of the digital games space, developing and distributing a strong portfolio of over 60 high-quality mobile games globally.
To date, Miniclip’s studios and companies, which have generated more than 8 billion downloads, include the following digital games: 8 Ball Pool™, Subway Surfers™, Golf Battle™, Football Strike™, Carrom Pool™, OSM - Online Soccer Manager™, Football Rivals ™, Pure Sniper ™, Puzzle Page ™, Head Ball 2™, Motorsport Manager™, Darts of Fury™, Ultimate Golf™, Mini Football ™, Triple Match 3D ™ and Agar.io™.
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