Quality Assurance Specialist

1 Week ago • 2 Years +

Job Summary

Job Description

The Quality Assurance (QA) Specialist will report to the QA Lead and collaborate with various teams to ensure QA standards and client satisfaction. Responsibilities include executing QA tasks efficiently, attending meetings, communicating test results, creating and maintaining test plans, writing test cases, performing functional and non-functional testing, and identifying and raising risks. The role involves applying industry-standard testing methodologies and supporting team members. The specialist is expected to understand the project life cycle and industry standards and ask questions when necessary. The QA Specialist should have proficiency in English (B2+ reading, writing, and conversation).
Must have:
  • English proficiency (reading, writing, and conversation)
  • Minimum 2+ years of experience in software quality assurance
  • Automation skills (JavaScript, Typescript, Playwright, CI/CD)
  • Knowledge of Agile Methodologies for software development
  • Experience working with local and offshore teams
  • Experience in task management and defect tracking tools
  • Extensive knowledge of Windows or MacOS software
  • Bachelor’s degree in software engineering or related field
Good to have:
  • ISTQB Certification or other QA related certifications
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint
  • Knowledge of Photoshop and Adobe Illustrator
  • Knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence

Job Details

QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team. 

 

You will

  • Is co-responsible for the quality of projects based on the requirements and design specifications. 
  • Responsible for attending meetings providing status, taking notes and providing feedback when needed. 
  • Should be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels. 
  • Identify test data 
  • Creating and maintaining comprehensive test plans  
  • Writing and maintaining test cases/scripts 
  • Create traceability matrix documents based upon project requirements 
  • Create checklist documentation based upon project requirements 
  • Performing functional and non functional testing  
  • Effectively communicating statuses  
  • Apply industry standard testing methodology, strategies and industry best practices 
  • Create defect tickets and track issues to resolution 
  • Report creation and related metrics at different levels when necessary 
  • Support the team on onboarding co-workers and/or junior staff members 
  • Should be able to execute regression tests based on design specifications and requirements  
  • Expected to support QA estimations if needed. 
  • Expected to fully understand project life cycle and industry standards. 
  • Expected to fully understand testing methodologies 
  • Expected to ask all necessary questions when tasks, requirements or information isn’t clear or missing 
  • Identify and raise risks 
  • Should be able to work with other team members to ensure the success of projects. 
  • Should be able to analyze and understand details and requirements of projects and tickets  

 

You have

  • English Proficiency (B2+ reading, writing, and conversation).
  • Minimum 2+ years of experience in software quality assurance. 
  • Automation skills (working experience with Javascript, Typescript, Playwright, CI/CD with Jenkins)
  • Knowledge of Agile Methodologies for software development 
  • Experience working with local and offshore teams 
  • Experience in task management and defect tracking tools like Jira and/or similar 
  • Extensive knowledge of Windows or MacOS software is expected. 
  • Bachelor’s degree in software engineering or related field or equivalent work experience. 
  • ISTQB Certification or other QA related certifications are a plus 
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint. 
  • Knowledge of Photoshop and Adobe Illustrador are a plus. 
  • Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence. 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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