Réceptionniste / Receptionist

3 Months ago • All levels

Job Summary

Job Description

DNEG seeks a Receptionist to manage a busy switchboard, greet visitors, handle travel arrangements, and manage meeting rooms. Must have strong communication skills, customer service experience, and proficiency in Microsoft Office. Bilingual in French and English is required.
Must have:
  • Receptionist experience
  • Communication skills
  • Customer service
  • Microsoft Office
Good to have:
  • Travel booking
  • Meeting room
  • Problem solving
  • Health & Safety
Perks:
  • Creative company
  • Global organization

Job Details

Description

Position at DNEG

Réceptionniste / Receptionist

Rédigé au masculin pour alléger le texte 


La première impression est déterminante, et cela vaut également pour DNEG. Les membres de notre équipe qui sont en contact avec la clientèle représentent l’entreprise et veillent à ce que les interactions avec nous soient aussi agréables que possible. 


Comme nous sommes une grande organisation, les fonctions du Réceptionniste sont extrêmement variées. Vous serez principalement responsable de l’accueil et du confort des visiteurs du studio, et vous collaborerez étroitement avec notre équipe de sécurité pour vous assurer que tout le monde a bien signé le registre de l’accès au studio.

Comme nous sommes une entreprise mondiale, il va sans dire que vous devrez être en mesure de gérer un standard téléphonique occupé. Vous répondrez à tous les appels, prendrez les messages et agirez comme gardien de l’accès aux cadres supérieurs du studio. Une autre responsabilité clé de l’équipe de la Réception est la gestion des salles de réunion et la résolution des problèmes en cas de demande urgente ou de double réservation. Nos assistants d’équipe seront là pour vous aider.

Outre la gestion quotidienne de l’aire d’accueil et le traitement des diverses demandes – services de messagerie, vérifications de santé et sécurité, collecte des bons de commande – une autre fonction importante du Réceptionniste est de réserver les déplacements des cadres dirigeants au pays et à l’étranger. 

Cette offre d’emploi représente une formidable occasion de rejoindre un chef de file de l’industrie des Effets Visuels. Nous sommes une entreprise créative où chaque journée est unique ! Nous avons besoin de quelqu’un qui souhaite se lancer et faire partie d’une organisation en pleine croissance.

Points requis
  • Expérience antérieure en tant que réceptionniste d’une grande organisation
  • Excellentes aptitudes à la communication orale et écrite
  • Aptitude à représenter l’entreprise de manière professionnelle
  • Excellent sens de l’accueil téléphonique, et expérience de la gestion d’un standard téléphonique occupé
  • Solides compétences en service à la clientèle
  • Expérience des relations avec des personnes de tous les échelons hiérarchiques, à l’interne comme à l’externe
  • Aptitude à faire preuve de discrétion dans le traitement des questions confidentielles ou délicates
  • Grand souci du détail
  • Maîtrise de la suite Microsoft Office
  • Bilinguisme français et anglais

À propos de toi

  • Confiance, courtoisie et cordialité
  • Professionnalisme
  • Sens de l’organisation

En tant que entreprise mondiale, avec beaucoup de travail inter-sites, l'anglais est nécessaire pour ce poste afin de communiquer avec les clients et les membres de l'équipe sur d'autres sites.

À propos de nous
Nous sommes DNEG, un des leaders mondiaux d'effets visuels, d'animation et de conversion stéréo pour des longs métrages et pour la télévision, avec des studios à Londres, Vancouver, Mumbai, Los Angeles, Chennai, Montréal, Chandigarh, Hyderabad et Goa.


----------------------------------------------------------------------------------------------------
First impressions are key and it's no different at DNEG. Our Front of House team represents the company and aim to ensure your interaction with us is as enjoyable as possible. 

We are a large organization so the role of Receptionist is extremely varied. Primarily you will be responsible for greeting visitors to the studio and making them as comfortable as possible while also working closely with our security team to ensure everyone is signed in correctly.

As we are a global company, managing a busy switchboard comes hand in hand. You will answer all calls, taking messages and acting as a gatekeeper to senior staff at the studio. Another key responsibility of the Front of House team is the management of our meeting rooms and problem solving when urgent requests are made or there are double bookings. Our team of Team Assistants offer support with this.

Aside from the day-to-day management of the reception area and dealing with miscellaneous request such as couriers, health and safety checks, raising purchase orders, another major function of the Receptionist is booking international and domestic travel for senior management. 

This is a very exciting opportunity to join a leader in the VFX industry. We’re a creative company and no two days are the same! We need someone looking to jump in and be part of a growing organization.

Must have

  • Previous experience as a Receptionist in a large organization
  • Excellent oral and written communication skills
  • Ability to represent the company in a professional manner
  • Excellent telephone manner and experience managing a busy switchboard
  • Strong customer service skills
  • Experience dealing with people of all levels of seniority internally and externally
  • Ability to exercise discretion in dealing with confidential or sensitive matters
  • Excellent attention to detail
  • Working knowledge of Microsoft Office
  • Bilingual in French and English

About you

  • Confident, polite and friendly
  • Professional
  • Organized


About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

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About The Company

DNEG is a world-leading visual entertainment services company for the creation of feature film, television, and multiplatform content, with worldwide offices and studios across North America, Europe, Asia, and Australia.

 

DNEG’s critically acclaimed work has earned the company seven Academy Awards® for Best Visual Effects and numerous BAFTA, Primetime EMMY® Awards and VES Awards for its high-quality VFX work. 


Visit www.dneg.com for DNEG’s current and upcoming projects on behalf of Hollywood and global studio and production company.

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