Salesforce Business/Functional Analysis

15 Minutes ago • 5-12 Years • ~ $80,000 PA

Job Summary

Job Description

The Salesforce Business/Functional Analyst will be responsible for analyzing business requirements and translating them into Salesforce Sales Cloud solutions. This role involves conducting workshops, gathering user stories, and creating detailed documentation. The analyst will collaborate with stakeholders to optimize sales processes and enhance user adoption. Key responsibilities include requirement gathering, documentation, working with cross-functional teams, and contributing to the creation of requirement matrices, user mappings, and solution roadmaps. The analyst will also be involved in setting Agile sprint plans, release schedules, and managing defects and risks. The candidate should have experience in the Travel and Hospitality domain, Salesforce integration, and Agile/Scrum methodologies.
Must have:
  • Salesforce expertise and understanding of sales cloud platform.
  • Requirement gathering and documentation skills.
  • Experience working with cross-functional teams.
  • Experience in Salesforce implementation projects.
  • Experience with Agile/Scrum teams

Job Details

SPOC: Mrignayani Jayram
Role: Salesforce-business/Functional Analysis
Location: Madrid, Spain (Candidates will work from client office)
Employment Type: Permanent ONLY
Experience: 5 to 12 Years relevant experience ONLY
Salary/Pay Rate: Upto 80K Euros/Annum (Gross)
Work Mode: Hybrid (2 days a week from office)
Language: English

Primary Skills: Salesforce Expertise (Thorough understanding of the sales cloud platform, its features, functionalities, and best practices), Requirement gathering and documentation,  Working effectively with cross functional teams, strong understanding of industry best practices and sales process)

 

Job Description

  • Business Analyst with Minimum 8 years of experience with at least 4 years on Salesforce implementation on below roles & responsibilities:
  • Analyze business requirements and translate them into Salesforce Sales Cloud solutions.
  • Conduct workshops, gather user stories, and create detailed documentation.
  • Collaborate with stakeholders to optimize sales processes and enhance user adoption.
  • Good experience working for Travel and Hospitality domain Customers.
  • 5+ years in Salesforce integration. 
  • Preferably has recently worked in a Salesforce Build implementation project
  • Scope boundary: Creating the requirement matrix showing major and minor functional areas
  • User Mapping: Creating a user to requirement mapping by identifying all actors and key roles/access in the ‘to be’ system
  • Traceability: Helping in creation of base version of requirements traceability that maps requirements to solution components. During implementation this matrix will be further elaborated to include test cases mapping.
  • Creating the prioritized user story backlog, ensuring for at least 3 sprints of Build phase
  • Solution Roadmap: Playing a role in crafting of solution roadmap and work breakdown structure for the purposes of estimation
  • Working with delivery teams to set Agile sprint plans and release schedules
  • Reporting, defect management, and risk monitoring

Requirements:

  • Ability to “think on your feet” and learn new things quickly
  • Appetite for knowledge in the Salesforce space and other relevant technologies
  • Strong understanding of, and experience working in, Agile/Scrum teams
  • Flexibility to travel to client locations when needed

 

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About The Company

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across 30+ countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more info, please visit www.ltimindtree.com

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