Senior Analyst - Cloud Operations

Nasdaq Technology is looking for a passionate Senior Analyst with a focus on Cloud Operations and Automation, to join the Pune / Mumbai center in India. If Innovation and effectiveness drive, you forward this is the place for you!

Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Senior Analyst, you will play a key role in the delivery of complex technical systems of varying sizes to new and existing customers and will be part of discovering new technologies within the FinTech industry.

We are now looking for a Senior Analyst to strengthen the Cloud Operations Team in Mumbai and Pune. You will be responsible for critical production issues and drive escalation/resolution of problems into Support and Engineering teams.

We are looking for candidates who share those values along with a genuine desire and drive to deliver top technology solutions to today's markets.

With this position we offer

This position gives you a tremendous opportunity to work with some of the capital market’s largest players while leading a team delivering premier operational services. Customer Success is composed of several organizations that own lead the customer’s journey at Adenza, all of which are aligned to this common goal: providing the best customer experience via elite service for our growing customer base.

Your role and responsibilities:

• Work together with the team to craft, implement, and handle systems that deliver against requirements for functionality, scalability, performance, and reliability.
• Serve as a technical customer concern point for critical production issues and drive customer concern/resolution of problems into Support and Engineering teams.
• Accept, customize, and implement industry-standard DevOps policies and DevOps procedures.
• Create and maintain automated scripts that will build, configure, deploy, and test applications deployed to various environments; maintain, support, and improve our continuous integration environment.
• Work hands-on with the system, install and configure it, and test that it meets the customer’s technical and business requirements.
• Support and harmonize with clients to run Production Environments and ensure availability of the applications. Triage and analyze issues, including performance and connectivity issues
• Basic Understanding of Citrix
• Basic concept of IBM MQ and VPN
• Participate in DR tests to maintain high levels of readiness to ensure business continuity.

Furthermore, you will: 

• BS and/or MS in Computer Science or related field
• Good experience of public cloud architecture (OCI, AWS)
• Must have experience in DevOps (or related) or Infrastructure Support.
• Good experience on Linux platform.
• Good interpersonal and communications skills, with an ability to communicate in non-technical terms to non-technical people
• Experience in CI, CD, Automation like Jenkins integration tool.
• Understanding of centralized (n-tier) and decentralized (client/server) environment models.
• Strong analytical skills and a familiarity with problem-solving, attention to detail and quality, and a desire for improvement
• Knowledge of system development life cycle and implementation (including dev. tools like Vcode, GIT, GITLAB, Jenkins). 
• Experience with scripting languages such as Python and Unix Shell will be an advantage.
• Vital understanding of Apache HTTPd, Red Hat Linux, Windows server.
• Must have a basic sense of security and network protocols, such as sFTP, VPN, HTTP(S), and SSH.
• rudimentary understanding of Java and JVM process, JVM tuning, JConsole, JMX, and other java tools.
• Familiarity with SQL and Oracle databases, Ability to work in a 24/7 environment.
• A passion for providing excellent service to all internal and external customers.

We expect you to have 


• At least 4-6 years of Cloud Operations / DevOps experience
• Expertise in writing server-side code using Terraform or Cloud Formation
• Understanding of SAAS platforms, private cloud architecture is a plus
• Knack of adhering to the best design practices
• Knowledge of web debugging proxies such as squid and HA Proxy
• Proficient understanding of code versioning tools, such as GIT/SVN

Education Qualification: Bachelor/Master's in computer science.

Does it sound like you? What happens now? 

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

What will it be like working here?   

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.  

What do we offer you?   

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder  
• Employee Stock Purchase Program Nasdaq stocks with a discount  
• Health Insurance Program
• Flexible working schedule and hybrid way of work  
• Flex day program (up to 6 paid days off a year)  
• Internal mentorship program – get a mentor or become one  
• Wide selection of online learning resources, e.g., Udemy  

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.