Senior Associate

4 Months ago • 5-8 Years • Logistics

Job Summary

Job Description

This Senior Associate role in Operations Consulting focuses on optimizing client operations to create competitive advantages. Responsibilities include developing and implementing change management strategies, conducting impact assessments, managing stakeholder communications, and creating training programs. The role requires strong communication, influencing, and problem-solving skills. Experience with change management methodologies and tools is essential. The successful candidate will own the change plan execution, consult with stakeholders, and develop effective communication and training plans to support large-scale change initiatives. The role also includes developing consistent branding and marketing efforts for change projects.
Must have:
  • Change management expertise
  • 5-8 years relevant experience
  • Exceptional communication skills
  • Stakeholder management
  • Training program development
  • Problem-solving skills
Good to have:
  • Consulting experience
  • Change management certification

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

  • Develop, manage and implement specific change management strategies and plans using the CM methodology to support assigned corporate initiatives​.

  • Define program change objectives and approach​.

  • Plan and deliver change impact assessment workshops​.

  • Stakeholder identification, engagement, comms, and metrics​.

  • Identify change management and project issues as they arise; prepare recommendations to address the issue in a timely manner and implement as appropriate​.

  • Owns the change plan and execution. Consult with various stakeholders to identify communication needs and gather relevant content for the various communications​.

  • Develop an effective communication plan.​

  • Prepare creative, engaging, communications to build awareness of initiatives across the organization and support major change initiatives​.

  • Support development of consistent branding and marketing efforts for large-scale change projects​.

  • Develop, manage and implement specific training strategies and plans using the CMO methodologies to support the initiative​.

  • Using the CMO change management methodologies assess, design, develop, deliver and evaluate training and education needs​.

  • Design, develop, deliver, coordinate and evaluate the implementation of training as appropriate to support the specific change initiative.

Skills and qualifications of a change manager

  • A good understanding of how people go through a change and the change process.

  • 5-8 years of relevant experience in organizational change management.

  • Experience with and knowledge of change management principles, methodologies and tools.

  • Exceptional communication skills, both written and verbal.

  • Excellent active listening skills.

  • Ability to clearly articulate messages to a variety of audiences.

  • Ability to establish and maintain strong relationships.

  • Ability to influence others and move toward a common vision or goal.

  • Flexible and adaptable; able to work in ambiguous situations.

  • Resilient and tenacious with a propensity to persevere.

  • Forward looking with a holistic approach.

  • Problem solving and root-cause identification skills.

  • Able to work effectively at all levels of an organization.

  • Must be a team player and able to work collaboratively with and through others.

  • Change management certification or designation desired.


 

Mandatory skills-change management
Preferred skills-consulting
Years of experience-4+
Qualification-PG

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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