Senior Business Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.  To help us accelerate achieving our objectives, growth and transformation, we are looking for a Business Manager to work in our India COE team within CSC. The role will work with our India CoE GM and Leadership team in driving the rhythm of the business, budget and PCN management, business programs, driving organizational initiatives, and business processes. This individual will also work closely with the wider IDC Business Management community in C+AI. This individual must have a blend of business management, program management and operations skills to be successful. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required Qualifications:

Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement OR equivalent experience.  

Other Requirements:  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years thereafter.  

Preferred Qualifications:

10+ years (significant) demonstratable project management experience 2+ years (several years of) supply chain or operations domain experience preferred  Strong organization skills with demonstrated ability to be adaptable and resilient Proactiveness and a strong positive outlook and approach to change management  Strong business acumen and mental agility to ramp quickly across our diverse business and offerings  Enjoy working under pressure and deadlines, be able to work independently, with a strong ability to manage complexity while driving clarity  Demonstrated strong capability in reporting, verbal and written communications skills across a geographically dispersed audience  Experience in managing virtual teams and driving impact without direct authority.   

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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Management and controls of budget, PCNs and recruiting processes within the Cloud Supply Chain team Support the India CoE GM and Leadership team in the Cloud Supply Chain team in running the operations of the business, including requesting input from team members and collating weekly and monthly business review documents, reports, PPTs, whitepapers, team meetings, All Hands etc.

Manage and run the rhythm of the business (ROB) for the Leadership of the Cloud Supply Chain team Identity programs that are required to drive long term business improvements within the Cloud Supply Chain team

Manage large scale programs from scoping to execution and delivery Manage virtual teams to deliver on programs driving significant impact without direct authority

Manage projects and processes driving measurable results to deliver business impact 

Run and manage operational initiatives end to end Identify and drive options to improve operational process improvements

Develop strong process flows and documentation to roll out across the team

Manage systematic documentation storage across the team Develop reports and analyze data identifying insights and areas for improvement