Senior Director, User Interface/User Experience, Messaging

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Leading design for one of Slack's most critical teams focused on core messaging experiences including Activity, DMs, Search, and Notifications. This role shapes how millions of users communicate and collaborate daily.

🎨 Role Overview

The Senior Director of Design will lead design strategy and execution for the Messaging team, focusing on the core of Slack: conversations and channels, with a focus on making Slack feel less overwhelming with better tools and experiences for focus and noise control. You'll partner closely with Engineering, Product and Customer Experience teams to define roadmaps and deliver delightful user experiences.

💪 Key Responsibilities

* Lead design vision and strategy for core Slack experiences including Activity, DMs, and Notifications [2]
* Partner with Product and Engineering leadership to drive execution of major initiatives like AI integration and information architecture updates[2]
* Foster a culture of design excellence and craft across the team [3 · Canvas]
* Ensure high quality implementation of design systems and accessibility standards
* Mentor and develop design talent across the organization

📊 Required Experience

* Deep expertise in product design for complex enterprise software for both desktop and mobile
* Track record of leading and scaling design teams
* Experience partnering with Engineering and Product leaders
* Strong understanding of design systems and accessibility
* Proven ability to drive design strategy that balances user needs with business goals
* Design and prototyping excellence

🤝 Leadership Qualities

* Customer-centric mindset with focus on making work lives simpler and more productive [3 · Canvas]
* Ability to foster an environment where designers bring their best ideas forward [4 · Canvas]
* Commitment to building inclusive, diverse teams [4 · Canvas]
* Excellence in cross-functional collaboration and communication
* Passion for mentoring and developing design talent
* Comfortable being hands-on and leading by example

🎯 Impact Areas

* Drive improvements to core messaging experiences used by millions daily
* Lead design vision for next generation of Slack with AI-powered features [2]
* Shape the future of workplace communication and collaboration tools
* Build and scale a world-class design team


The role is preferably based in San Francisco / NYC

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.