Senior Executive Assistant

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tracks from 40 million artists, the future of music is SoundCloud.

SoundCloud is looking for a Senior Executive Assistant based in our New York Office who will serve as a strategic administrative partner to our COO/CFO, providing them high-level support, with meticulous attention to detail and discretion. As the right hand to our leadership team, your work will be at the core of their daily operations, seamlessly enabling collaboration and connection with each other, and the rest of the executive team.

This high-impact role demands operational excellence, outstanding communication skills, exceptional process and project management, and the agility to thrive in a fast-paced, dynamic environment. You’re also grounded in integrity, discretion, professionalism, knowing exactly when to push forward and when to hold the line.

In this role, you’ll handle complex travel scheduling, high-volume meeting requests across multiple time zones, coordinate preparation materials, and ensure the smooth execution of both internal and external meetings. This includes developing agendas, capturing notes, tracking action items, and managing follow-up communications with stakeholders. While you will directly support the COO/CFO, you will be responsible for operationalizing their vision across the organization.

To be successful in this role, you operate with urgency, thrive under pressure, and have a sixth sense for what your executives need, often before they do. You should be energetic, poised, personable, and have excellent executive-level presence. 

This position is a 6-month contract role with the potential to become full-time.

Responsibilities:

• Act as the gatekeeper and air traffic controller for the Executive - managing calendars, prioritizing time, and protecting focus
• Provide high-level administrative support, including complex calendars, scheduling meetings (executive and board-level), and coordinating travel arrangements
• Help executives prepare for meetings by developing meeting agendas, taking and disseminating notes, and tracking action items
• Anticipate organizational needs, proactively resolve problems, and help address issues as they arise
• Act as the proxy for the executives and their teams; set the tone for the organization, maintain the executive’s image - be able to speak on their behalf and represent them on multiple issues and subjects
• Collaborate closely with fellow executive assistants to drive operational efficiency, foster seamless communication, and ensure a cohesive, well-coordinated connection between leadership and teams across the organization
• Manage a warm, welcoming environment for the organization and keep the executives and their teams informed and aware of organizational issues, potential concerns, conflicts, and bottlenecks
• Handle confidential and sensitive information with discretion and sound judgment
• Recognize operational weaknesses and help sharpen processes or develop new ones
• Partner with multiple teams across the business and ensure alignment across global teams on goals, plans, and deliverables
• Understand the business preferences and priorities of your leaders in order to best support their time 

Qualifications:

• 8+ years of Executive Assistant supporting C-Level Executives, Chief of Staff, or similar experience 
• High-level EQ with top-tier organizational, time management, and communication skills
• Experience with strategic planning, organizational planning, and operational follow-through
• Experience managing multiple projects simultaneously under tight timelines and rapidly shifting priorities
• Proven ability to handle highly sensitive and confidential information with discretion, integrity, and professionalism
• Excellent written communication skills, with the ability to proactively engage with stakeholders at all levels
• Be highly proficient at analyzing, synthesizing, and summarizing data/information, creating reports, spreadsheets, presentations, and making recommendations or improvements 
• Strong business and financial acumen
• Capable of managing stakeholder relationships across multiple functions internally and externally
• Based in the New York Metropolitan Tri-State Area, you are expected to be in the office on the same days as the COO/CFO and are comfortable with the highly adaptable nature of support work, including being available as needed
• Excellent command of Google Suite (including Gmail, Google Sheets, Google Calendar, Google Docs & Google Slides) for required preparation of presentations and drafting of various forms of correspondence requested by the COO/CFO

The salary for the 6-month contract is $84,000. 

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London).
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices, as well as accommodating work from home.
• We are deeply committed to ensuring diversity, equity, and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective, and experience is respected and heard.
• We believe a strong team is made by investing in employees through mentorship, workshop, and enrichment opportunities.

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.